Yolanda Cleveland

• Third party contracted to all Kipp Philadelphia School.
• Implemented individualized behavior intervention plans to support client development and progress.
• Collaborated with multidisciplinary teams to assess behavioral needs and refine strategies.
• Conducted data collection and analysis to track client behaviors and measure outcomes.
• Provided training and mentorship to new technicians on best practices and protocols.
• Enhanced communication between clients, families, and healthcare professionals for effective care delivery.
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• Facilitated resident engagement through organized activities and support programs.
• Monitored resident behavior to ensure compliance with community guidelines and safety protocols.
• Developed individualized support plans based on residents' needs and preferences.
• Provided crisis intervention and conflict resolution in high-pressure situations.
• Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
• Assisted students in handling tough situations to resolve problems.

A direct support Professional (DSP) is a person who assists an individual with a disability to lead a self-directed life and contribute to the community,(this may include with helping with activities of daily living and supporting positive attitudes and behaviors that enhance community inclusion). A DSP may provide support to an individual with disability at home, work, school, church and other community places. Most DSP are expected to document their interactions with client- as well as any changes they notice- so the care team may learn and develop strategies.

• Assisted with daily living activities, ensuring comfort and dignity for patients.
• Supported nursing staff in monitoring patient vital signs and health status.
• Maintained cleanliness and organization of patient care areas and equipment.
• Documented patient care activities accurately in electronic health records.