Yolanda Cole
Calumet Park,IL
Summary
Versatile registered nurse with several years of experience delivering high-quality care to patients in units. Proven leader skillful in uniting and guiding nursing teams toward achieving patient care goals and improving satisfaction. Focused on continuously driving innovation and improving patient outcomes.
Overview
23
23
years of professional experience
Work History
Director of Nursing
Pavilion of South Shore
Chicago, IL
07.2023 - Current
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
Registered Nurse
Villa at Windsor Park
Chicago, IL
06.2011 - Current
- Performed physical assessments, including vital signs and health history documentation.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Administered medications and treatments according to established protocols.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
Registered Nurse
Aetna
Chicago, IL
08.2001 - 04.2019
- Assessed patient eligibility for services and benefits according to insurance policies and guidelines.
- Conducted utilization reviews, concurrent reviews, authorization requests and discharge planning.
- Identified opportunities for improved quality of care through review of clinical documentation.
- Collaborated with healthcare providers to ensure appropriate level of care was provided in a cost-effective manner.
- Developed case management plans that incorporated medical necessity criteria from payers and other resources.
- Monitored treatment progress by reviewing medical records, lab results, physician notes.
- Coordinated with external agencies such as home health agencies or skilled nursing facilities regarding patient placement needs.
Licensed Practical Nurse
Warren Barr Gold Coast
Chicago, IL
11.2003 - 06.2011
- Performed physical assessments, including vital signs and health history documentation.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Administered medications and treatments according to established protocols.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
Education
Associate of Applied Science - Nursing
Malcolm X Chicago City College
Chicago07-2013
LPN Diploma - Nursing
Dawson Technical College
Chicago, IL07-2003
Skills
- Culturally-sensitive care
- Care Planning
- Nursing staff leadership
- Infectious disease control
- Chart updating
- Emergency Response
Timeline
Director of Nursing
Pavilion of South Shore
07.2023 - Current
Registered Nurse
Villa at Windsor Park
06.2011 - Current
Licensed Practical Nurse
Warren Barr Gold Coast
11.2003 - 06.2011
Registered Nurse
Aetna
08.2001 - 04.2019
Associate of Applied Science - Nursing
Malcolm X Chicago City College
LPN Diploma - Nursing
Dawson Technical College
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