YOLANDA COLEMAN
Shorewood,IL
Summary
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STRATEGIC HEALTHCARE LEADER | INNOVATIVE PROGRAMS EXECUTION | NURSING & CLINICAL HEALTH|QUALITY IMPROVEMENT|BUSINESS ACUMEN|OPERATIONS|CONSULTANT
Accomplished healthcare executive and innovative leader highly experienced in healthcare and business settings. Proficient in healthcare leadership, fiscal management, service line growth, clinical operations, patient treatment, care management, operational excellence, technology, and process/quality improvement. Proven track record in developing strategies and programs that promote health and educational services, while integrating research into healthcare practice and collaborating with interdisciplinary teams. Prioritizes safety, security, effectiveness, cost, and the impact of resources utilized in the planning and delivery of patient care and other services.
Overview
29
29
years of professional experience
Work History
Nursing, Associate Professor/DNP Chair, DNP Program
University of Phoenix
01.2024 - Current
- Program leadership and development| Curriculum design and implementation| Accreditation management| Student mentoring and advising| Research| Interprofessional education| Research methodology| Online and distance learning| Academic administration| Faculty development| Ethical decision-making| Technology & Innovation, Lead and oversaw the Doctor of Nursing Practice (DNP) Program Projects and curriculum
- Developed and implemented curriculum strategies to enhance student learning outcomes
- Ensured program compliance with accreditation standards and university policies.
Empowering Leader
TRINITY HEALTH MERCYONE HOSPITAL
Des Moines, IA
01.2023 - 01.2024
- Talent Builder: Consistent history of leading teams across multiple hospitals and healthcare systems, including up to over 600 indirect reports at Weiss Memorial Hospital, and increasing productivity to 95%
- Managed administrative/clinical operations and decision-making for two hospitals, including a 288-bed Level 1 trauma center and a 264-bed community hospital; reduced PACU holds through improved patient flow and discharge processes
- Strategic Program Planning & Execution: Developed and implemented multiple effective programs, including the Patient Safety, Patient Satisfaction Council, Nursing Quality, Fall Reduction, and Workplace Violence programs
- Implemented a patient satisfaction committee, performed AIDET training, and led service recovery at Cancer Treatment Centers of America (CTCA), achieving a HCAHPS score in the 97th percentile
- Improved key market drivers and executed complex initiatives
- Trusted Business Partner | Relationship Builder: Served as the Nursing Executive Sponsor for Labor Strategy at Sinai Health System, working to improve staffing and scheduling practices/accountability to ensure adequate coverage and a positive work-life balance for nursing staff
- Strictly adhere to HIPPA and state laws to ensure the utmost patient care delivery and safety
- Innovative Organizational Sustainability: Created cost-effective monthly data reports to articulate and increase acuity-based productivity, and restructured the CTCA into a seven-day, on and off schedule to improve continuous care
- Improved P&L accountability at Weiss Memorial
- Quality & Process Improvement: Developed a systemized and collaborative Quality Program at Sinai Health System to improve clinical outcomes and reduce variability in patient care
- Led Quality improvement initiatives for fall reduction and zero harm at Weiss Memorial Hospital
- Business Development | Revenue Growth: Decreased overtime, reduced sitter utilization by 50%, and decreased agency utilization by 80% at Loyola Gottlieb Memorial Hospital, resulting in significant cost savings
- Generated increased volume and revenue for Transitional Care at Loyola Gottlieb, contributing to the hospital’s overall success in meeting its goals and objectives
- Diverse Healthcare Systems | Nursing Practice: Implemented an ethical DEI task force as executive sponsor, directly improving diversity, inclusion, and confidentiality for patient care delivery and employee recruitment
- Oversaw all nursing administrative, operational, reporting, and fiscal management at the CTCA, including departments such as Inpatient Nursing, Surgical Services, Emergency Department, GI Services, and Interventional Radiology; maintained an operating budget below 3% in all areas
- Developed and implemented curriculum strategies to enhance student learning outcomes
- Ensured program compliance with accreditation standards and university policies at Oak Point University
- 800-bed Trauma I recognized as Top 250 Hospitals, Pediatric Hospital, 250-bed Community Hospital, clinics, and rural affiliate hospitals.
Associate Professor
Oak Point University
01.2015 - 01.2024
- DNP, MSN, Executive Leadership, and RN to BSN Program, DNP
- Committee Chair
- Taught in DNP, MSN, Executive Leadership, and RN to BSN Programs
- Served as DNP Committee Chair, guiding students through their doctoral projects
- Contributed to program development and curriculum enhancement initiatives
- Optimized strategic partnerships
- Supported nursing healthcare legislative policies.
Chief Nursing Officer
WEISS MEMORIAL HOSPITAL
Chicago, IL
01.2021 - 01.2023
- Central Iowa Division
- Lead a team of 30 FTE direct reports and 2000 FTE indirect reports with a $800M operating budget
- Realized greater than 600k by expanding throughput and capacity in 30 days
- Implemented nursing productivity for a $6.4M return
- Reduced long stay patients to 2%
- Increased discharges by 20 per week
- Early discharges increased by 16%
- Emergency room border time decreased by 70%
- Increase Acute Care bed capacity by 65 beds
- Standardized nursing policies and virtual nursing procedures
- Collaborated with the College of Nursing for growth and program development
- 236-bed for-profit hospital founded in 1952, purchased by Pipeline Health in 2019 and Resilience Health 2022
- Bankruptcy transition.
Chief Nursing and Quality Officer
CANCER TREATMENT CENTERS OF AMERICA
Zion, IL
01.2020 - 01.2021
- Lead, inspired, and influenced a team of 30 leaders and 600+ reports in successfully managing a range of specializations/departments, including Ambulatory Care, Critical Care, Emergency Services, the Labor Catheter Lab, Nursing Administration, Medical-Surgical, Telemetry, Psychiatry, Nursing Supervisors, Respiratory Services, Pharmacy, Interventional Radiology, the GI Lab, Sterile Processing, Professional Education and Development, Surgical Services, Physical/Occupational Therapy, Rehab, Infection Control, Risk, Quality, Social Work, the Cancer Center, Case Management, and Utilization Management
- Reduced overtime and increased part-time shifts, improving overall productivity to a sustained 95% or higher
- Promptly filled position openings and increased the part-time pool, decreasing agency utilization by $400k in less than two months
- Implemented an ethical DEI task force as executive sponsor, directly improving diversity, inclusion, and confidentiality for quality patient care delivery and employee recruitment
- Developed and implemented multiple effective programs, including the Patient Safety, Patient Satisfaction Council, Nursing Quality, Fall Reduction, and Workplace Violence programs; the programs facilitated improved outcomes and goals to patient rights, treatment, and safety
- Instated data collection workflow, patient call-backs, and scheduled a triage nurse; reduced the rate of Left Without Being Seen (LWBS) cases in the Emergency Department
- Constructed a Patient Safety program to adhere to TJC standards
- Implemented discharge rounds and a five-day barrier review to improve inpatient Length of Stay (LOS) and decrease HARM
- Developed and led a Community Health Equity Committee, leading to an increase in health equity
- National network of for-profit hospitals focused on a comprehensive and personalized approach to cancer treatment
- Magnet designated
- Acquisition to sell.
System Assistant Chief Nursing Officer, Executive Director
SINAI HEALTH SYSTEM, Sinai Hospital, SAINT ANTHONY HOSPITAL
Chicago, IL
01.2019 - 01.2020
- Holy Cross Hospital, and Schwab Rehabilitation hospital
- Coalition of hospitals serving over 1.5M people, founded in 1919
- Provided inpatient and outpatient care for a range of services that include medical, surgical, intensive care, emergency, labor and delivery, behavioral health, and primary care services, as well as hospice and palliative care services
- Decreased PACU Holds
- Implemented Discharge Planning
- Implemented the Nursing Quality Program
- Implemented Nursing Experience Program
- Nursing Executive Sponsor for Labor Strategy
- System, , Care Transformation/Continuum, and Clinical Excellence
- Guided for Care Transformation/Quality, Process Improvement, Patient Safety, Regulatory, Patient Experience, Infection Control, Care Continuum/UM, Data Analytics, Clinical Informatics, Patient Navigation and Transfer Center, Clinical Excellence, Academic Partnerships, and Research/Grants
- Led the development of a comprehensive Patient Safety Program to minimize risks to patients and promote a culture of safety/compliance within the organization
- Responsible for Care Transformation/Quality, Process Improvement, Patient Safety, Regulatory, Patient Experience, Infection Control, Care
- Created a Patient Navigation and Transfer Center to ensure seamless patient transitions across the care continuum
- Developed a systemized Quality Program to improve clinical outcomes and reduce variability in patient care
- Managed administrative and clinical operations for two hospitals, including a 288-bed Level 1 trauma center and a 264-bed community hospital; reduced PACU holds through improved patient flow and discharge processes
- Implemented a comprehensive Discharge Planning program to ensure that patients receive appropriate care after hospitalization
- Implemented Nursing Quality and Nursing Experience programs with a provision to improve the quality of care provided to patients and enhance nursing working conditions
- Served as the Nursing Executive Sponsor, improving staffing and scheduling practices to ensure adequate coverage and a positive work-life balance for staff.
Vice President of Patient, Chief Nursing Officer
Care Services
01.2017 - 01.2019
- Oversaw all nursing administrative, operational, reporting, and fiscal responsibilities, including inpatient nursing, professional development, surgical services, emergency department, GI services, and interventional radiology, Cath lab
- Infection control and Quality Reporting structure to Outpatient Clinics, Pharmacy, Caseand Nurse Navigation; maintained an operating budget below 3% in all areas
- Implemented a comprehensive Safety Program to reduce adverse events, implementing continuous process improvements based on critical data
- Created monthly data measures to improve acuity-based productivity, including the implementation of Infusion Acuity productivity
- Successfully restructured the Hospitalist model into a seven day, on-and-off schedule for a continuum of care
- Implemented new pharmacy protocols and policies, reducing medication overrides
- Instated a patient satisfaction committee, performed AIDET training, and led service recovery, achieving a HCAHPS score in the 97th percentile., Community-focused healthcare service, founded in 1907.
Assistant Vice President of Nursing | Senior Director of Nursing
TRINITY HEALTH LOYOLA GOTTLIEB MEMORIAL HOSPITAL
Chicago, IL
01.2015 - 01.2017
- Responsible the administrative and clinical management of Ambulatory Care, Critical Care, Emergency Services, Labor and Delivery, Pediatrics, Nursery, Mother-Baby, Medical-Surgical, Telemetry, Psychiatry, Nursing Supervisors, Respiratory Services, Pharmacy, Interventional Radiology, GI Lab, Sterile Processing, Professional Education and Development; Pharmacy, Surgical Services and Quality
- Led 11 direct and 500+ indirect reports with a $15M budget, implementing innovative programs and processes, and maintaining departmental budgets within 3%
- Implemented the first community hospital nurse extern program in the greater Chicago area
- Executed leadership rounding, service recovery, and AIDET patient communication, increasing Top Box Press Ganey by greater than 30%
- Filled open positions within thirty days, reducing agency utilization by 70%
- Implemented research projects for the clinical ladder program
- Executive sponsor for Primary Stroke Certification, securing thousands in grant funding
- Initiated an approval process to increase recruitment, reducing overall overtime to under 1%
- Implemented a Direct Admissions Process with a protocol to admit patients and reduce Emergency Department throughput
- Implemented a Policy Review Process
- Implemented patient volume initiatives for service lines, such as cardiology, neurology, and behavioral health
- Generated increased volume and revenue for Transitional Care, contributing to the hospital’s overall success in meeting its goals and objectives
- Part of a leading academic medical center in Chicago with over 250 beds, founded in 1963.
Faculty, Chair, Committee Member, Methodologist
Graduate Nursing Walden University
01.2014 - 01.2017
- PhD and DNP Program
Preceptor
Benedictine University
01.2016 - 01.2017
Administrative Nursing Director | Assistant Chief Nursing Officer
UNIVERSITY OF ILLINOIS HEALTH AND SCIENCES SYSTEM
Chicago, IL
01.2006 - 01.2015
- Managed the daily operations of nursing departments, including staff, nursing supervisors, and assigned units and programs, with 11 direct reports, 350+ indirect reports, and a $300M operating budget; departments included Infection Control, Nursing Resource, Supervisors, Float Pool, Registry, Medical-Surgical Units, Geriatric Behavioral Unit, Telemetry, Transitional Nursing Unit, Acute Rehab (CARF Accredited), Emergency Management, Cardiovascular Services, Medical-Stroke, Surgical, Bariatrics, Pediatrics, Oncology, and Urology
- Strategically orchestrated the opening of an Acute Rehab unit
- Transformed culture of safety and engagement through servant leadership and increasing employee engagement, retaining 100% of managers, reducing CLABSI, CAUTI, falls, and pressure ulcers, and improving hand hygiene
- Coordinated nursing activities, led committees and initiatives to promote patient safety issues, and analyzed patient safety and medical error processes to ensure a high standard of patient care
- Decreased overtime, filled positions, reduced sitter utilization by 50%, and decreased agency utilization by 80%, saving significant costs for the hospital
- Implemented a nurse-driven protocol to decrease falls rates by 10%
- Generated increased volume and revenue for Transitional Care, contributing to the hospital’s overall success in meeting its goals and objectives.
Director
01.2012 - 01.2015
- Part of one of the largest and most diverse universities in the US, renown for advancing medical knowledge
- Of Patient Care Services, Critical Care Division
- Led a team of nine direct leadership reports and over 100 FTEs and maintained a $60M operating budget within 2%
- Implemented surgical bundles, improving patient outcomes, and reducing healthcare costs; decreased surgical LOS by 50%
- Oversaw a closed unit for surgical admissions, reducing surgical LOS for timely admissions; increased surgical admissions by 7%, surpassing a 3% target
- Managed a closed Gi unit, reducing LOS for Gi patients and increasing liver/GI services admissions by 4%
- Reduced non-value-added clerical tasks for yearly cost savings of over $110K
- Achieved 90th percentile for Press Ganey Top Box metrics
- Developed a new service line program in bariatrics.
Preceptor
Governors State University
01.2014 - 01.2015
Adjunct
Nursing Faculty Chamberlain
01.2013 - 01.2014
Clinical Nurse Consultant II
01.2011 - 01.2012
- Coordinated strategic plans with medical directors, nurses, and other ancillary staff to reduce nosocomial infections; incorporated, implemented, and sustained infection control practices, and educated staff on the new standards
- Coordinated specific hospital-wide projects, including a MRSA reduction
- Implemented National Patient Safety Goals to bolster infection control standards.
Adjunct Nursing Faculty
Sojourner Douglass, College of Nursing
01.2010 - 01.2012
Critical Care RN
01.2006 - 01.2011
Medical Technologist
HOSPITAL LABORATORIES
Chicago, Milwaukee, Atlanta, IL, WI, GA
01.1996 - 01.2006
Education
MBA -
University of Illinois at Chicago Quantic School of Business and Technology
01.2026
Bachelor of Science - Medical Technology | Chemistry
Marquette University
01.2023
AM 1690 Radio -
DePaul University
01.2013
PhD - Nursing Executive
Master of Science - Nursing
DePaul University
Skills
- Microsoft Office Suite Presentation Skills Resource Management Advance Patient Care Technology Negotiation EMR Strategic Direction Nursing Informatics Management Systems Operations Performance Improvement Systems thinker Fundraising
Affiliations
American Organization of Nurse Leaders Education Committee, 2025| American Academy of Nursing Health Equity Expert Panel-present| American Academy of Nursing Quality & Safety Expert Panel-present| American Nurses Association, IL Nurse Expert Panel |American Nurse Association, IL PAC/Legislative Committee 2022-2024 | DePaul University Alumni Executive Board, 2016-Present | Illinois Nurse Leader Bylaws Committee Chair, 2016-2023 | EZ Taylor Scholarship Foundation, 2016-Present | University of Illinois at Chicago College of Nursing Alumni Board-President, 2018-Present | University of Illinois at Chicago College of Nursing Alumni Board-Vice President, 2016-2018 | Dean’s External Advisory Board University of Illinois at Chicago College of Nursing | Chicago Healthcare Executive Advisory Board Forum, 2020-2022 | Chi Eta Phi Nursing Sorority Scholarship Chair, 2022-2023 | CHIEF (Executive Women Leader Network), 2022-Present | Dean’s External Advisory Board Illinois State University College of Nursing, 2022-2024| American College of Healthcare Executives (ACHE) | American Organization of Nurse Leaders (AONL) | American Nurses Association (ANA) | American Nurses Association-IL (ANA-IL) | National League for Nursing (NLN) | Illinois Organization of Nurse Leaders (IONL) | Sigma Theta Tau
Accomplishments
- Registered Professional Nurse, State of Illinois, #041-350956 | Advance Cardiac Life Support (ACLS) | Basic Life Support (BLS) | American Society of Clinical Pathologists (ASCP) | Nurse Executive Advanced Certification (NEA-BC) | Fellow of American Healthcare Executives (FACHE) | Fellow of Academy of Nursing (FAAN) |Certificate in Legal Nurse Documentation, Digital Seminar | Certificate for Legal Nurse Consultant | Certificate in Effective College Instruction (ACUE) |
- Leadership and Management Skills Academy, University of Illinois at Chicago | Midwest Leadership Academy, Loyola Quinlan Executive School of Business, HB 2509-IL: Springfield Capitol, |Women’s Leadership Conference: The Full Circle, 2023 | Nursing Staffing Crisis: Illinois Healthcare Attorney Association, 2022 | National Cancer Survivor Month Guest Speaker: Weiss Memorial Hospital, 2022 | Community Health Equity Day Speaker: Weiss Memorial Hospital, 2022 | UIC Reunion Healthcare Panel: UIC College of Nursing, 2021 | Health Careers: WVON
Additional Information
- AWARDS & HONORS , Distinguished College of Sciences Alumni Nominee, 2024| The Inner Circle, Who’s Who Continental, 2023 |Women of Inspiration Worldwide Nominee, 2022 |Year of the Nurse Award, 2020| Illinois Nurse Leader Community Effort Award, 2018 | Illinois Nurse Leader Influential Leader Nominee, 2018 | National Nurses Association Leadership Award, 2015 | University of Illinois at Chicago Helen C. Grace Award, 2010
Timeline
Nursing, Associate Professor/DNP Chair, DNP Program
University of Phoenix
01.2024 - Current
Empowering Leader
TRINITY HEALTH MERCYONE HOSPITAL
01.2023 - 01.2024
Chief Nursing Officer
WEISS MEMORIAL HOSPITAL
01.2021 - 01.2023
Chief Nursing and Quality Officer
CANCER TREATMENT CENTERS OF AMERICA
01.2020 - 01.2021
System Assistant Chief Nursing Officer, Executive Director
SINAI HEALTH SYSTEM, Sinai Hospital, SAINT ANTHONY HOSPITAL
01.2019 - 01.2020
Vice President of Patient, Chief Nursing Officer
Care Services
01.2017 - 01.2019
Preceptor
Benedictine University
01.2016 - 01.2017
Associate Professor
Oak Point University
01.2015 - 01.2024
Assistant Vice President of Nursing | Senior Director of Nursing
TRINITY HEALTH LOYOLA GOTTLIEB MEMORIAL HOSPITAL
01.2015 - 01.2017
Faculty, Chair, Committee Member, Methodologist
Graduate Nursing Walden University
01.2014 - 01.2017
Preceptor
Governors State University
01.2014 - 01.2015
Adjunct
Nursing Faculty Chamberlain
01.2013 - 01.2014
Director
01.2012 - 01.2015
Clinical Nurse Consultant II
01.2011 - 01.2012
Adjunct Nursing Faculty
Sojourner Douglass, College of Nursing
01.2010 - 01.2012
Administrative Nursing Director | Assistant Chief Nursing Officer
UNIVERSITY OF ILLINOIS HEALTH AND SCIENCES SYSTEM
01.2006 - 01.2015
Critical Care RN
01.2006 - 01.2011
Medical Technologist
HOSPITAL LABORATORIES
01.1996 - 01.2006
MBA -
University of Illinois at Chicago Quantic School of Business and Technology
Bachelor of Science - Medical Technology | Chemistry
Marquette University
AM 1690 Radio -
DePaul University
PhD - Nursing Executive
Master of Science - Nursing
DePaul University
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