Yolanda Copeland
Hartsville,SC
Summary
Highly tolerant individual dedicated to supporting a safe classroom environment. Energetic and motivated with extensive knowledge in various subjects. I'm ready to assist students and support teachers as a paraprofessional in providing educational opportunities and support for all students. The skills learned will show my willingness and capability to assist with office setup, materials distribution, and providing individualized support to enhance a learning environment and atmosphere. Proven ability to maintain accurate records and collaborate well with others to create a great learning workplace culture. My hard work and compassion for kids will prove I'm ready to help the school, teachers, and kids reach their goals. Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property, and promoting positive community relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Floating Bank Teller
Banking, Wells Fargo
Hartsville, SC
12.2015 - 02.2024
- Respond to customer inquiries and complaints in a timely and professional manner
- Resolve customer issues and provide solutions to customer inquiries
- Process customer transactions such as deposits, withdrawals, transfers, and loan payments
- Provide customer service support for online banking and mobile banking
- Consistently met or exceeded monthly transaction processing goals, averaging 95% accuracy
- Developed and maintained strong customer relationships, resulting in a 20% increase in customer retention rates
- Identified and resolved compliance issues, resulting in 100% compliance rating
Resource Police Officer and Fire Fighter
Florence Regional Airport
Hartsville, Florence, SC
01.2011 - 12.2015
- Accomplished organizational leader who is committed to public service programs
- Self-motivated, flexible, and responsible individual with a track record of troubleshooting, problem-solving, quick thinking, and diplomatically resolving conflicts
- Enthusiastic and honest individual with a great work ethic who genuinely enjoys learning new objectives and tackling challenges in diverse environments
- Volunteered with many organizations to keep many people safe from harm
- Patrol on foot and via automobile, using strong observational and interaction skills
- Cooperate with law enforcement agencies, regularly interacting with Deputy Sheriff
- Utilized security, safety, and protective measures at all times
- Patrol assigned areas for prevention of crimes and enforcement of laws and regulations
- Responds to radio calls, telephone instructions, and citizens' requests to appear at scenes of disorder or crime as assigned
- Provide security at public functions and emergency first aid
- Attend required training sessions, including but not limited to
E3 Specialist
United States Army
, United States
11.1996 - 11.1998
- Dedicated Military member with a 2-year career safely planning and executing several military operations
- Successfully piloted many combat missions, bringing supplies to troops and those in need
- Experienced in training other military personnel and future officers
- Driven and enthusiastic, with the ability to manage projects and people
- Dedicated to serving others for the well-being of the greater good
- Commendations:
- Honorable Discharge from The United States Army
Education
Bachelor’s Degree - Business
Coker College
May 2023
Skills
- Banking (8 years)
- Police Department (4 years)
- Law Enforcement
- Military Experience
- Interviewing
- Conflict Management
- Cash Handling
- Management
- Financial Report Writing
- Leadership
- Negotiation
- Financial Services
- Surveillance
- Time Management
- Security
- Mentoring
Timeline
Floating Bank Teller
Banking, Wells Fargo
12.2015 - 02.2024
Resource Police Officer and Fire Fighter
Florence Regional Airport
01.2011 - 12.2015
E3 Specialist
United States Army
11.1996 - 11.1998
Bachelor’s Degree - Business
Coker College
Similar Profiles
Ravi DendukuriRavi Dendukuri
ED, Product Head of Client & Reference Data at Commercial Banking, Wells FargoED, Product Head of Client & Reference Data at Commercial Banking, Wells Fargo
Praveen Kumar BalthaPraveen Kumar Baltha
Team Lead at Wells Fargo (Wholesale Banking & Investment Banking)Team Lead at Wells Fargo (Wholesale Banking & Investment Banking)
Josh KellyJosh Kelly
Commercial Loan Servicing Representative-Insurance Claims Specialist at Wells Fargo Commercial Banking OperationsCommercial Loan Servicing Representative-Insurance Claims Specialist at Wells Fargo Commercial Banking Operations
Tyrone Garrison JrTyrone Garrison Jr
CNA at Midlands Health and Rehabilitation CenterCNA at Midlands Health and Rehabilitation Center
Steven R. WinburnSteven R. Winburn
Owner/Operator at Self EmployedOwner/Operator at Self Employed