Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Yolanda Cuautle

Anchorage, Alaska,AK

Summary

Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in building professional relationships with the community. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.

Overview

2
2
years of professional experience

Work History

Case Manger 2

Catholic Social Services
Anchorage , AK
01.2024 - Current
  • Connect clients to community resources tailored to their unique housing needs, strengths, and obstacles; connections may include referrals, “warm” hand-offs between clients and partner organizations, and direct enrollment in services, when applicable
  • Help clients establish concrete, attainable housing stability goals and develop action plans for achieving those goals; track clients’ progress toward achieving their housing stability goals, adjusting action plans as needed to overcome barriers
  • Maintained accurate case records and documentation according to agency guidelines.
  • Collaborated with behavioral health professionals to coordinate treatment plans for clients.
  • Utilize evidence-based practices in service delivery such as Motivational Interviewing, Harm Reduction, Critical Time Intervention and Housing First Practices.
  • Provided crisis intervention support for clients in emergency situations.
  • Developed trusting relationships with landlords, social services, health care providers and governmental agencies.

Youth Engagement Specialist - Relief

Covenant House
Anchorage, AK
10.2022 - 04.2024
  • Work with team to plan and implement engagement activities
  • Provide face to face support and intervention in multiple settings including, but not limited to residential services and non-residential services within a variety of program settings
  • Document in youth files or as dictated by program need
  • Assist Youth in taking steps to accomplish agreed upon goals outlined in collaborative Success Plans
  • Build intentional, positive relationships and engage assigned youth to ensure they are fully supported throughout the shift utilizing trauma-informed and Protective Factors
  • Perform intakes, discharges, answer the telephones, and assists in the operating needs of program
  • Participates in team meetings, staff trainings and other opportunities for professional development.

Education

Medical Office Administration -

Meadows College of Business
Columbus, GA
04-1990

Skills

  • Client Advocacy
  • Problem-Solving
  • Relationship Building
  • Crisis Intervention
  • Community Resources
  • Organization and Multitasking

Languages

Spanish
Professional

References

References available upon request.

Timeline

Case Manger 2

Catholic Social Services
01.2024 - Current

Youth Engagement Specialist - Relief

Covenant House
10.2022 - 04.2024

Medical Office Administration -

Meadows College of Business
Yolanda Cuautle