Yolanda Cuautle
Anchorage, Alaska,AK
Summary
Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in building professional relationships with the community. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.
Overview
2
2
years of professional experience
Work History
Case Manger 2
Catholic Social Services
Anchorage , AK
01.2024 - Current
- Connect clients to community resources tailored to their unique housing needs, strengths, and obstacles; connections may include referrals, “warm” hand-offs between clients and partner organizations, and direct enrollment in services, when applicable
- Help clients establish concrete, attainable housing stability goals and develop action plans for achieving those goals; track clients’ progress toward achieving their housing stability goals, adjusting action plans as needed to overcome barriers
- Maintained accurate case records and documentation according to agency guidelines.
- Collaborated with behavioral health professionals to coordinate treatment plans for clients.
- Utilize evidence-based practices in service delivery such as Motivational Interviewing, Harm Reduction, Critical Time Intervention and Housing First Practices.
- Provided crisis intervention support for clients in emergency situations.
- Developed trusting relationships with landlords, social services, health care providers and governmental agencies.
Youth Engagement Specialist - Relief
Covenant House
Anchorage, AK
10.2022 - 04.2024
- Work with team to plan and implement engagement activities
- Provide face to face support and intervention in multiple settings including, but not limited to residential services and non-residential services within a variety of program settings
- Document in youth files or as dictated by program need
- Assist Youth in taking steps to accomplish agreed upon goals outlined in collaborative Success Plans
- Build intentional, positive relationships and engage assigned youth to ensure they are fully supported throughout the shift utilizing trauma-informed and Protective Factors
- Perform intakes, discharges, answer the telephones, and assists in the operating needs of program
- Participates in team meetings, staff trainings and other opportunities for professional development.
Education
Medical Office Administration -
Meadows College of Business
Columbus, GA04-1990
Skills
- Client Advocacy
- Problem-Solving
- Relationship Building
- Crisis Intervention
- Community Resources
- Organization and Multitasking
Languages
Spanish
Professional
References
References available upon request.
Timeline
Case Manger 2
Catholic Social Services
01.2024 - Current
Youth Engagement Specialist - Relief
Covenant House
10.2022 - 04.2024
Medical Office Administration -
Meadows College of Business
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