Yolanda Dabu
Manager
Las Vegas,NV
Summary
Customer-focused professional with successful 10-year career in retail sector. Dynamic successful applying customer service and cash handling in busy business environment.
Overview
11
11
years of professional experience
Work History
Manager
Palengke Oriental Market
08.2013 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved safety procedures to create safe working conditions for workers.
Education
3rd Year College - Accountant
Polytechnic University of The Philippines
Manila Philippines 05.2001 -
Skills
Operations Management
Performance Management
Salesforce Management
Employee Training and Development
Customer Relationship Management (CRM)
Team Leadership
Sales and Marketing
Timeline
Manager
Palengke Oriental Market
08.2013 - Current
3rd Year College - Accountant
Polytechnic University of The Philippines
05.2001 -