Yolanda Daniels

Experienced Patient Advocate adept at conflict resolution, time management and relationship building. Caring Patient Advocate with successful background working as positive intermediary between Ortho Practices and Patients undergoing treatment. Excellent communication and problem-solving abilities. Bringing over 7 years of experience in field. Also is able to work in a fast pace environment and optimize workflow. I am also able to provide training in customer service protocols and conduct evaluations on performances and surveys. I have learned all aspects of customer service including providing training and coaching to team members on service protocols and client relations. I am motivated into taking on more skills to further my career within Orthofi.