Yolanda Davis
Seattle,WA
Summary
Detail-oriented administrative professional with expertise in streamlining office procedures and managing data effectively. Known for exceptional communication and organizational skills, ready to enhance operational efficiency.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
City of Seattle Office of Labor Standards
Seattle, Washington
04.2020 - Current
- Streamlined office procedures to enhance operational efficiency within the department.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Administrative Assistant
City of Seattle Fire Department
Seattle, Washington
01.2016 - 04.2020
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Scheduled appointments between clients and customers and internal staff members.
- Facilitated communication between different departments within the organization.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Administrative Assistant
City of Seattle, Human Resources
Seattle, Washington
12.2014 - 07.2017
- Organized community outreach events to educate the public on labor standards.
- Facilitated communication between staff and external stakeholders regarding labor matters.
- Maintained detailed records of inquiries and complaints related to labor issues.
- Prepared reports summarizing updates on ongoing labor standards projects.
- Provided administrative support to senior staff in project planning and execution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Proofread content for typo-free emails and documentation.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
Bossier Parish Community College
Bossier City, LA05-2022
Skills
- Microsoft Excel
- Office management
- Data entry
- Event planning
- Records management
- Business correspondence
Timeline
Administrative Assistant
City of Seattle Office of Labor Standards
04.2020 - Current
Administrative Assistant
City of Seattle Fire Department
01.2016 - 04.2020
Administrative Assistant
City of Seattle, Human Resources
12.2014 - 07.2017
Bossier Parish Community College