Yolanda Day
Brooklyn
Summary
Experienced behavioral health professional with a proven track record of implementing effective behavior plans and facilitating client progress. Skilled in collaborating with team members, adapting to dynamic environments, utilizing data-driven decision-making, and implementing client engagement techniques to drive positive outcomes. Ready to leverage expertise in a new role to make a meaningful impact and contribute to team success.
Overview
17
17
years of professional experience
Work History
Registered Behavior Technician
Kids First Services
04.2025 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Organized recreational trips congruent with participants' therapy goals, abilities and personal interests.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for the client.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Facilitated increased independence in daily living skills through targeted recreational interventions focused on strengthening functional abilities.
Research Associate 2
Moody's Corporation
09.2016 - 05.2024
- Created the training manual on how to effectively collect and record data for Senior Housing.
- Completed exhaustive research in the Senior Housing sector using databases, physical records, and digital resources.
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
- Provided technical guidance on experimental design and data interpretation issues for team members as needed.
- Monitored progress against project timelines, ensuring timely completion of deliverables while maintaining high-quality standards.
- Maintained a monthly error rate of 99.8%
Administrative Assistant (Temp)
Barksdale Home Care Services
03.2015 - 09.2016
- Reviewed and requested Dr .signatures to complete patient charts in compliance for State Audits.
- Developed proficiency in Electronic Health Records, and Practice Management Systems
- Entered confidential patient information into Arrow Health Systems for compliance for over 100 clients.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Scheduling Coordinator
Access Nursing Services
09.2014 - 01.2015
- Coordinated heavy phone lines for multiple hospitals such as Lenox Hills, NYU Medical Center, and Hospital for Joint disease and NY-P Columbia/Cornell averaging over 100 incoming calls daily.
- Used computer software to create and update detailed employee shift schedules
- Promptly responded to staff inquiries regarding their work schedules or any changes made to them
- Ensured adherence to all scheduling policies and procedures
- This involved automating the process of assigning shifts based on employee availability, skills, and workload requirements, ensuring efficient and conflict-free scheduling
Business Coordinator
Morning Side House LTHCC
09.2008 - 06.2014
- Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions
- Successfully implemented new technologies and process automations to encourage continuous improvement
- Reviewed files, records and other documents to obtain information and respond to requests
- Created and distributed reports on project status, sales performance metrics, and budget tracking
- Reviewed all expense reports for accuracy and proper expense disclosure
- Coded and entered at least 100 invoices each day into the in-house accounting software
- Researched and resolved accounts payable discrepancies
Education
Registered Behavioral Technician Certification
Behavioral Analyst Certification Board
08-2025
Skills
- Token economy systems
- Cross-functional collaboration
- Activity planning
- Effective session preparation
- Experience with HIPAA standards
- Analytical reasoning
- Behavioral guidance assistance
- Positive reinforcement
- Recreational activity planning
- Structured learning approach
- Relationship-building expertise
- Natural environment training
Timeline
Registered Behavior Technician
Kids First Services
04.2025 - Current
Research Associate 2
Moody's Corporation
09.2016 - 05.2024
Administrative Assistant (Temp)
Barksdale Home Care Services
03.2015 - 09.2016
Scheduling Coordinator
Access Nursing Services
09.2014 - 01.2015
Business Coordinator
Morning Side House LTHCC
09.2008 - 06.2014
Registered Behavioral Technician Certification
Behavioral Analyst Certification Board
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