Yolanda Diaz

BrandSafway

12.2016 - Current

Enhanced site efficiency by streamlining administrative processes.
Provided exceptional customer service, addressing client concerns promptly and professionally to maintain satisfaction levels.
Collaborated with cross-functional teams to achieve project goals and meet deadlines consistently.
Implemented process improvements that resulted in increased accuracy of record-keeping and documentation management.
Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
Served as point of contact for facility maintenance requests, coordinating prompt resolution of issues impacting daily operations.
Tracked project costs and other financial metrics to maximize profitability.
Enhanced employee satisfaction with timely and accurate payroll processing through diligent timekeeping practices.
Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
Contributed to budget management by providing accurate labor cost data for financial reporting purposes.
Provided essential support during audits by maintaining thorough documentation of timekeeping procedures and records.
Served as a trusted resource for employees seeking clarification on pay-related matters, fostering positive relationships among staff members.
Verified timekeeping records and handled any discrepancies with employees.