Yolanda Silva
Houston,TX
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Icon VendorPass and Affiliates
Houston, TX
03.2022 - Current
- Developed metrics and reports to analyze HR effectiveness and identify areas for improvement.
- Conducted workplace investigations to address allegations of harassment or discrimination, ensuring a safe work environment.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
- Developed and updated HR policies and procedures manuals, ensuring alignment with best practices and legal requirements.
- Facilitated conflict resolution sessions and mediated disputes between employees, fostering a positive work environment.
- Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.
- Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
- Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
Human Resources Generalist
The Liberty Group
Houston, TX
09.2019 - 03.2022
- Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
- Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
- Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
- Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.
- Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
- Managed payroll processing functions including timekeeping records, deductions and tax withholding calculations.
- Organized company events such as team building exercises or holiday parties to foster a positive work environment.
- Investigated employee complaints or grievances related to workplace issues or violations of policy.
- Advised managers on effective methods for handling disciplinary actions or terminations when necessary.
Human Resources Assistant
H-E-B Texas Grocery
Houston, TX
07.2016 - 10.2018
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Managed employee relations issues including grievances, complaints, and disputes as needed.
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Assisted with planning, organizing and coordinating company events.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Managed confidential employee information with discretion and integrity.
- Supported HR projects, such as employee satisfaction surveys and exit interviews.
- Updated HR databases with employee changes in position, salary, and personal information.
Employee Relations Coordinator
Camden Property Trust
Houston, TX
12.1997 - 09.2015
- Provided guidance to managers on proper disciplinary actions when needed.
- Conducted investigations into workplace issues such as harassment or discrimination claims.
- Developed and maintained effective employee relations programs and policies.
- Coordinated internal training sessions related to labor laws and regulations, benefits, safety protocols.
- Collaborated with HR department on projects such as policy reviews or benefit changes.
- Researched best practices in employee relations management from other organizations within the industry.
- Advised supervisors on legal implications of decisions made about individual employees.
- Responded to inquiries from external agencies such as unemployment offices or government bodies.
- Interpreted and explained human resources policies, procedures or regulations.
- Addressed harassment allegations, work complaints or other employee concerns.
Education
Bachelor of Science - Social Sciences
University of Houston - Downtown
Houston, TXSkills
- Policy Implementation
- Diversity and Inclusion
- Risk Management
- Change Implementation
- Employee Relations
- Talent Acquisition
- Workers Compensation
- HRIS applications proficient
- Labor law compliance
- Budget Development
Languages
Spanish
Professional
Certification
- SHRM-SCP Candidate for Exam December 2024
Affiliations
Houston Livestock and Rodeo
* Scholarship Administration Committee Member Since 2018
Timeline
Human Resources Generalist
Icon VendorPass and Affiliates
03.2022 - Current
Human Resources Generalist
The Liberty Group
09.2019 - 03.2022
Human Resources Assistant
H-E-B Texas Grocery
07.2016 - 10.2018
Employee Relations Coordinator
Camden Property Trust
12.1997 - 09.2015
Bachelor of Science - Social Sciences
University of Houston - Downtown
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