Dedicated and compassionate registered nurse with over 10 years of clinical experience, transitioning into utilization review and quality management roles. Strong foundation in patient care, interdisciplinary collaboration, and care coordination. Proven ability to assess complex patient needs, evaluate medical necessity, and support discharge planning in alignment with clinical guidelines. Skilled in navigating healthcare systems, ensuring continuity of care, and promoting quality outcomes. Committed to evidence-based practice, patient advocacy, and efficient resource utilization to improve healthcare delivery.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Travel RN NICU
Westchester Medical Center
05.2025 - Current
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Skilled at working independently and collaboratively in a team environment.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Staff RN, NICU
Albany Medical Center Hospital
09.2014 - Current
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Developed strong relationships with patients families, providing emotional support while addressing concerns or questions about care plans.
Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Managed care from admission to discharge. Served as a liaison between physicians and patients' families to facilitate clear communication regarding treatment options and progress updates.
Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
Devised individualized care plans tailored to each patient's unique situation, optimizing clinical outcomes.
Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post hospitalization.
Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
Travel RN NICU
Montefiore
12.2021 - 04.2025
Administered medications and treatment to patients and monitored responses.
Managed patients recovering from medical or surgical procedures.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Patient Care Associate
Albany Medical Center
09.2012 - 08.2014
Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures.
Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
Pharmaceutical Sales Representative
Zuellig Pharma
02.1995 - 08.2011
Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
Expanded market share by identifying potential clients and successfully converting them to long-term customers.
Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
Achieved top performance by strategically adapting to rapidly changing