Yolanda Ferguson

• Ensured patient safety through comprehensive sanitization of dental instruments and treatment areas.
• Assisted dentists during procedures with efficient chair-side support.
• Maintained accurate health records by documenting patient medical histories and vital signs.
• Produced impressions for diagnostic purposes and fabrication of dental prosthetics like crowns.
• Coordinated front office responsibilities to enhance patient communication and service delivery.
• Educated patients on pre-surgical preparations and post-treatment care to foster recovery.
• Advocated for dental health via patient education on hygiene practices.
• Responded to patient inquiries with professionalism, empathy, and clear communication.

Responsible for the development implementation, management, and teaching of curriculum.

Provide all all classroom/laboratory instruction;responsible for training site acquisition,and

supervision. Annually preparing and submitting a course study including program objectives,

and daily lesson plans;providing related instruction and supervising student training. Accurately

and punctually submitting to the director all forms and information needed for attendance accounting and grade reporting. Establishing an advisory committee to include representation

from dental care providers and agencies; holding a minimum of one meeting of this committee

during each module of the year;and attending staff meetings and other meetings as shall be required by director.

Speciality Dental Assistant/ Front office Check patients in for appointments process payments, verify insurance present treatment plan, Assist with optional care credit payment options, scan in documents into patient charts, pull and file charts, make copies for daily reports, order office supplies, set up monthly mandatory meetings, Call and verify Appointments, Take and record patient vitals set up office for patient care,

• Educated patients by giving oral hygiene, plaque control and postoperative instructions.
• Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.

• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Carefully transcribed phone messages and relayed to appropriate personnel within 5 minutes of each call.

Confirmed and scheduled Patient Appointments, Filed patient charts, Made copies off all patient documents, greeting visitors, Accepting deliveries,collecting payments, doing paper work, answering inquires, and assisting staff.

• Educated patients by giving oral hygiene, plaque control and postoperative instructions.
• Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
• Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.