Yolanda Flowers
Sioux Falls,SD
Summary
Dynamic Kitchen Manager with a proven track record at Casey's General Stores Inc, excelling in menu development and team leadership. Enhanced restaurant performance through strategic cost control and waste reduction initiatives, while fostering a collaborative environment that motivated staff to achieve peak efficiency. Committed to maintaining high food safety standards and exceptional customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Kitchenanager
Caseys General Stores Inc
2024 - Current
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maximized quality assurance by completing frequent line checks.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Developed unique events and special promotions to drive sales.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Coordinated with catering staff to deliver food services for special events and functions.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Associate Degree Psychology - Cd Counseling
Killian College
Sioux Falls, SD04.2015
Skills
- Employee monitoring
- Menu development
- Recruitment
- Purchasing
- Kitchen staff coordination
- Scheduling
- Inventory management
- Vendor relationship management
- Performance monitoring
- Expediting orders
- Team collaboration and leadership
- Order accuracy
- Food preparation management
- Staff coaching
- Motivational style
- Cleaning and sanitation
- Inventory control
- Food production management
- High volume dining
- Shift coverage
- Staff supervision
- Goal setting
- Annual business planning support
- Scheduling coordination
- Order delivery practices
- Supply chain management
- Staff management
- Labor cost management
- Kitchen management
- Safety audits
- Waste reduction
- Product rotation
- Menu preparation
- Multitasking and organization
- Cost control
- Recruitment and hiring
- Food and beverage management
- Supply ordering
- Conflict resolution
- Operations management
- Sales projections
- Productivity improvement
- Staff training and development
- Portion control
- Workflow planning
- Event planning support
- Employee scheduling
- Cost controls
- Team building
- Health inspections
- Problem-solving
- Strategic planning
- Process improvement
- Budget management
- Recipes and menu planning
- Verbal and written communication
- BOH operations
- Leadership development
- Attention to detail
Timeline
Kitchenanager
Caseys General Stores Inc
2024 - Current
Associate Degree Psychology - Cd Counseling
Killian College
Similar Profiles
Karey GriffinKarey Griffin
Store Team Member at Caseys General Stores IncStore Team Member at Caseys General Stores Inc
Katie ColdanghiseKatie Coldanghise
General Manager at Caseys General Stores IncGeneral Manager at Caseys General Stores Inc
Andrew HoeckAndrew Hoeck
Crew Team Member at Caseys General Stores IncCrew Team Member at Caseys General Stores Inc
Chantelle Vande KampChantelle Vande Kamp
Inpatient Counselor Trainee at Avera Behavioral Health CenterInpatient Counselor Trainee at Avera Behavioral Health Center
Noah StoebnerNoah Stoebner
Residential Sales Associate at Midcontinent CommunicationsResidential Sales Associate at Midcontinent Communications