Yolanda Gallardo
Lakewood,CA
Summary
Results-driven Warehouse Supervisor with proven success in optimizing operations, enhancing inventory management, and leading teams. Committed to implementing process improvements that drive efficiency and elevate customer satisfaction.
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
25
25
years of professional experience
Work History
Label Control
Z Global Logistics
04.2026 - Current
- Processed incoming and outgoing shipments accurately, ensuring timely delivery to customers.
- Maintained inventory records using warehouse management systems, improving stock accuracy.
- Monitored shipment tracking systems to resolve discrepancies and ensure customer satisfaction.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Warehouse Supervisor
Quiet Logistics
06.2020 - 04.2026
- Supervised daily warehouse operations, ensuring compliance with safety protocols and efficiency standards.
- Trained and mentored staff on best practices for inventory management and order fulfillment processes.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Coordinated shipping schedules to optimize delivery timelines and improve customer satisfaction rates.
- Monitored performance metrics to identify areas for operational enhancement.
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
- Processed and fulfilled customer orders accurately and efficiently.
- Managed inventory levels to ensure timely order processing.
- Addressed any issues or discrepancies in shipments promptly, minimizing delays and customer dissatisfaction.
- Managed inventory accuracy through regular cycle counts and audits.
- Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.
- Supervised inbound logistics operations, ensuring timely deliveries and adherence to safety protocols.
- Oversaw daily outbound operations, ensuring efficient workflow and adherence to safety protocols.
- Collaborated with team members to optimize sorting processes and improve efficiency.
- Operated variety of conveyors, moving packages in, and out of loading dock areas safely and efficiently.
Warehouse Worker
JCPenney Logistics Center
07.2001 - 12.2018
- Trained new employees on warehouse procedures and equipment usage, enhancing team productivity.
- Streamlined order picking processes, reducing lead times and improving customer satisfaction.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Input order information into system and updated customer accounts to document and track customer orders.
- Processed customer orders in line with established policies and procedures.
- Managed inventory levels and performed regular stock checks, optimizing inventory turnover and minimizing shortages.
- Oversaw inventory, controlled stock-outs and reduced excessive inventory.
- Processed incoming shipments, ensuring accurate documentation and inventory updates.
- Coordinated daily dispatch operations, optimizing route efficiency and minimizing delays.
- Implemented scheduling software to improve workload distribution and enhance response times.
Education
High School Diploma -
Artesia High School
Lakewood, CA06-2001
Skills
- Bilingual
- Warehouse operations
- Inventory management
- Problem-solving
- Warehouse organization
- Shipping and receiving
- Shipping and receiving operations
- Material handling
- Order picking and processing
- Report preparation
- OSHA compliance
- Resource allocation
- Multitasking and organization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10-15 staff members.
- Collaborated with team of 5 in the development of Cycle Count.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Label Control
Z Global Logistics
04.2026 - Current
Warehouse Supervisor
Quiet Logistics
06.2020 - 04.2026
Warehouse Worker
JCPenney Logistics Center
07.2001 - 12.2018
High School Diploma -
Artesia High School