Yolanda Godbee
Overview
19
19
years of professional experience
1
1
Certification
Work History
Kids Club Associate
Phaze 3 Fitness
Madison, Alabama
05.2025 - Current
- Supervised children in play areas and activity zones.
- Organized engaging games and activities for various age groups.
- Ensured safety protocols were followed during all club activities.
- Communicated policies and procedures to parents and guardians effectively.
- Assisted in maintaining a clean and safe environment for children.
Customer Representative / Customer Service
Alorica At Home
Omaha, Nebraska
08.2016 - 10.2018
- Assist customers with issues they have with their previously placed orders.
- Track packages for customers.
- Place orders for customers.
- De-escalate irate customers.
Medical Student / Extern
Happi Inc
Huntsville, Alabama
10.2014 - 12.2014
- Schedule patient’s doctor visits.
- Check patients in and at the front desk.
- Call patents to cancel, re-schedule, change appointment or update patient information.
- Verify health insurance using the online insurance check system.
- Take patient’s vitals and chart the visit.
Sales Associate / Retail Clerk/Seasonal Job
Henig Furs and Leathers
Huntsville, Alabama
10.2014 - 12.2014
- Open and close store.
- Greet Customers.
- Perform cashier duties.
- Re-stock merchandise and organize merchandise by size.
- Keep store clean and participate in keeping the appearance of the displays current and appropriate.
- Assist with the training of new co-workers.
Student / Work-study
Alabama Department of Veteran Affairs
Huntsville, Alabama
08.2013 - 10.2014
- Performed receptionist duties by writing down phone call messages, taking questions, and assisting with answering questions.
- Greeted Veterans and their family members.
- Checked Veterans and family members.
- Operated office machines, such as multi-phone lines and photocopiers.
Student / Work-study
Texas Veteran’s Commissions (Texas Workforce Center)
Fort Hood, Texas
08.2012 - 04.2013
- Greeted all Veteran’s and provided excellent customer service.
- Assisted Veteran’s with registering on the Texas Workforce website and answered basic computer navigation questions.
- Created and filed personnel information, produced data sheets and maintained files.
- Properly disposed of old files.
- Completed multiple tasks in a timely manner with little or no errors.
- Computerized information and transcribed dictations on a daily basis.
Human Resource Specialist / Active-duty
United States Army
, United States of America
02.2009 - 06.2012
- Greeted all customers and provided excellent customer service.
- Created and filed personnel information, produced data sheets and maintained files.
- Properly disposed of old files.
- Completed multiple tasks in a timely manner with little or no errors.
Sales Associate / Retail Clerk
Burlington’s Coat Factory
Huntsville, Alabama
10.2011 - 01.2012
- (Coats Section) Organized, straightened, sorted, picked and hung up coats.
- Ensured the entire coat’s section was cleaned and the merchandise in the area was maintained.
- Returned various items to their proper section of the.
Page / Library Assistant
Live Oak Public Libraries
Hinesville, Georgia
02.2008 - 05.2008
- Greeted all customers and provided excellent customer service.
- Shelved and organized library collection materials.
- Shelf checked overdue items and applied acquired knowledge to help customers locate materials.
- Answered in-person inquiries, helped customers locate needed materials and referred customers to other appropriate assistance.
File Clerk / Receptionist
US Army Garrison Directorate of Public Works
Fort. Stewart, Georgia
06.2007 - 08.2007
- Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, follow orders and address complaints.
- Answered telephones, directed calls and took messages.
- Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
Education
Bachelor of Science Degree - Human Resource Management
Columbia Southern University
Orange Beach, AlabamaAssociate of Applied Science Degree - Medical Office Management
Virginia College at Huntsville
Huntsville, AlabamaAssociates of Applied Science Degree - Business
Columbia Southern University
Orange Beach, AlabamaSkills
- Microsoft programs
- Written communication
- Verbal communication
- Organizational skills
- Filing abilities
- Typing speed
Certification
- Adult CPR Certified, 05/14
- Certified Medical Administrative Assistant, NHA (National Healthcareer Association), 12/14
References
Upon Request
Timeline
Kids Club Associate
Phaze 3 Fitness
05.2025 - Current
Customer Representative / Customer Service
Alorica At Home
08.2016 - 10.2018
Medical Student / Extern
Happi Inc
10.2014 - 12.2014
Sales Associate / Retail Clerk/Seasonal Job
Henig Furs and Leathers
10.2014 - 12.2014
Student / Work-study
Alabama Department of Veteran Affairs
08.2013 - 10.2014
Student / Work-study
Texas Veteran’s Commissions (Texas Workforce Center)
08.2012 - 04.2013
Sales Associate / Retail Clerk
Burlington’s Coat Factory
10.2011 - 01.2012
Human Resource Specialist / Active-duty
United States Army
02.2009 - 06.2012
Page / Library Assistant
Live Oak Public Libraries
02.2008 - 05.2008
File Clerk / Receptionist
US Army Garrison Directorate of Public Works
06.2007 - 08.2007
Bachelor of Science Degree - Human Resource Management
Columbia Southern University
Associate of Applied Science Degree - Medical Office Management
Virginia College at Huntsville
Associates of Applied Science Degree - Business
Columbia Southern University