Summary
Overview
Work History
Education
Languages
Timeline
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Yolanda Gonzalez

Pearsall,TX

Summary

Experienced support professional with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs while maintaining high standards. Skilled in problem-solving, communication, and providing exceptional assistance. Reliable and results-driven, ready to make impactful contribution.

Overview

2025
2025
years of professional experience

Work History

EVS Housekeeper

Frio Regional Hospital
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.

Provider

A-amazing Service
07.2020 - Current
  • Adapted company guidelines to reflect contemporary best practices.
  • Collaborated with cross-functional teams to ensure seamless delivery of support services.
  • Established strong relationships with clients through consistent communication and proactive updates on issue resolution progress.
  • Served as a mentor for junior support staff, sharing knowledge and expertise to promote their professional growth and development.
  • Supported daily living tasks, managed errands, and handled household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported clients to and from medical appointments with safety and efficiency.

Activity Aide

Pearsall Nursing Home
  • Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
  • Facilitated community outings for groups of residents, providing opportunities for social integration within the broader community setting.
  • Enhanced resident engagement by organizing and leading daily activities tailored to their interests and abilities.
  • Promoted mental stimulation for residents with memory-focused activities such as puzzles and trivia contests.
  • Supported physical wellbeing of residents by assisting with exercise programs and encouraging participation in activities.
  • Explained rules for games so all parties understood how to take part in entertainment.
  • Developed monthly activity calendars catering to diverse interests, ensuring a wide array of options for residents to choose from.

Education

Pearsall High School
Pearsall, TX

The Learning Academy
San Antonio, TX
06.2024

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Provider

A-amazing Service
07.2020 - Current

EVS Housekeeper

Frio Regional Hospital

Activity Aide

Pearsall Nursing Home

Pearsall High School

The Learning Academy

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Yolanda Gonzalez