Summary
Overview
Work History
Education
Skills
Timeline
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Yolanda Griffin

Las Vegas,NV

Summary

Hard working, passionate, and dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in woking under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

30
30
years of professional experience

Work History

Document Data Specialist

Help Of Southern Nevada
Las Vegas, NV
06.2024 - Current
  • Reviewed documents for accuracy prior to submission.
  • Participated in ongoing training and compliance activities.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintain all computer records in the data intake system, including but not limited to, inputs of client demographics and services provide.
  • Make referrals and assist with support services, as needed.
  • Ensure data compliance and accuracy.
  • Organize work schedule and budget time.

Cashier

Lowes Home Improvment
Las Vegas, NV
01.2022 - 05.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Maintained cleanliness of checkout area including countertops, registers,.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.

Lead

Robert Half
Las Vegas, NV
02.2017 - 11.2019
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Responded to customer questions regarding products, prices and availability.

Manager

Robert Holmes Manor
Detroit, MI
02.1994 - 03.2010
  • Ensured that all documentation related to tenant applications is up-to-date and complete prior to approval or denial of tenancy requests.
  • Performed lease-up activities such as marketing units, conducting property tours, completing applications and collecting security deposits.
  • Participated in training sessions related to fair housing law requirements.
  • Maintained accurate records of tenant files, including income verification, rental history and credit reports.
  • Conducted annual recertification's for all residents in accordance with HUD regulations.
  • Resolved complaints from tenants regarding maintenance issues in a timely manner.
  • Prepared monthly occupancy reports for management review.
  • Banking transactions.
  • Marketing and other duties as assigned.
  • Managed 3-5 employees.

Education

Some College (No Degree) - Business

Wayne County Community College District
Detroit, MI
06-2012

Obtained License -

National Housing Center For Housing
Detroit, MI
02-2010

Skills

  • Property Inspection
  • Marketing
  • Payment Collection
  • Deposits Management
  • Multitasking
  • Maintenance knowledge
  • HUD Manager
  • Yardi
  • Typing speed 50 wpm
  • Microsoft
  • Excel
  • HMIS
  • Customer Service
  • Adaptability
  • Reliability

Timeline

Document Data Specialist

Help Of Southern Nevada
06.2024 - Current

Cashier

Lowes Home Improvment
01.2022 - 05.2022

Lead

Robert Half
02.2017 - 11.2019

Manager

Robert Holmes Manor
02.1994 - 03.2010

Some College (No Degree) - Business

Wayne County Community College District

Obtained License -

National Housing Center For Housing

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Yolanda Griffin