Summary
Overview
Work History
Skills
Timeline
Generic

Yolanda Hamilton

Sr Admin.
Baltimore,Maryland

Summary

Dedicated and driven Senior Administrative Assistant bringing top strengths in balancing multiple responsibilities, communication and organizing workflows gained during 5+ years in field. Adept at producing reports, assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.

Overview

13
13
years of professional experience

Work History

Senior Administrative Assistant

T. Rowe Price
Baltimore, Maryland
01.2023 - Current
  • Provide executive coordination, research, support, domestic and international travel arrangements which sometimes included multi-city travel itineraries, and travel documents (passports and Visas) for healthcare sector three Investment Analysts and an Associate Analyst
  • Focus Sector Investment Analysts and Associate Analyst time on most urgent and important items through prioritization, planning and productivity
  • Deliver regular debriefing of tasks and activities Investment Analysts
  • Run reports utilizing investment applications such as LENS, FactSet and GEMS
  • Constantly communicate to healthcare team as to status of upcoming trip; partner with external client’s executive assistant or investor relations contact, to ensure that all information is communicated well in advance of event; develop and maintain relationships with internal associates in Corporate Access for healthcare companies; manage scheduling and confirmation of logistics; includes preparing detailed itineraries, arranging air/train travel, hotels, food and beverage, car service, etc
  • Provided support for Pre-MBA intern during assignment at the firm and assisted with final presentation prep
  • Arrange catering for healthcare staff department meetings, along with analyst, broker, and company management meetings
  • Preparation of time and complex expense reports; maintaining files electronically in Concur
  • Conducts moderately complex administrative assignments related to meeting, seminar, workshop, and/or conference planning, including material production; prep material packet compilation; scheduling; logistical arrangements; and liaising with participants, speakers, and vendors.

Executive Assistant to General Property Manager

Bozzuto
Baltimore, Maryland
05.2019 - 01.2023
  • Supervise, Coach, mentored, and provide training to other members of the resident services team
  • Handle confidential business matters and maintain effective and efficient organization of administrative requirements
  • Coordinated and facilitated cross-departmental projects while ensuring budget, schedule, and resources remain on track
  • Organized more than 30 resident events quarterly
  • Produced event press releases / solicited prospects for new business Support managers in forecasting and planning their talent pipeline requirements in line with the business objectives
  • Organized front desk logs, package rooms, club room reservations and freight elevators Encouraging happy customers to share the love by writing reviews on social networking sites

Senior Account Manager

TOYOTA FINANCIAL SERVICES
Baltimore, Maryland
- 05.2018
  • Increased account base by utilizing presentation skills in conference calls and webinars, and through providing clients with best-suited solutions to their organizations' challenges
  • Maintained account retention and new account development of customers by fostering positive customer relations (e.g., educating customers on stat specific title laws), in addition to database management skills designed to maximize customer contact
  • Analyzed sales information and market trends necessary for required reports needed by management
  • Maintains current knowledge of and ensures compliance with federal, state and local labor and employment laws

Part-time Overnight Patient Admission/Registrar

MEDSTAR
Baltimore, Maryland
08.2012 - 09.2015
  • Interviewed patients and families to gather complete demographics and financial information during the admission process
  • Verified insurance information through EVS Ensured information was correctly entered into the company’s data system for the purpose of verifying patient insurance
  • Prepared admission forms and assigned rooms for patients
  • Verified patient medical records to correctly identify necessary diagnoses and procedures
  • Achieved working knowledge of Medicare and HIPPA privacy regulations.

Labor Relations Human Resources Generalist

AETNA
Linthicum, Maryland
07.2011 - 08.2013
  • Adhere to all Health Insurance Portability and Accountability Act of 1996 (HIPAA) standards to protect member Protected Health Information (PHI) and maintain confidentiality
  • Serves as a consultant to management on all labor relations issues; acts as an employee champion and change agent
  • Responsible for oversight and implementation of human resource functions for all employee groups (salaried, salaried non-exempt, and hourly) Promote positive labor relations throughout the site, understand and manage through the applicable collective bargaining agreements (CBA’s), ensure consistent and objective application of policy through performance management and investigations
  • Act as a key HR Business Partner supporting departments on all aspects of human resources, including organizational and employee development.

Skills

  • Microsoft suite including 365
  • Zoom
  • Microsoft Teams
  • Concur
  • Egencia
  • Lens
  • GEMS
  • Workday
  • FactSet
  • Travel Coordination
  • Expense Reporting
  • Executive Support
  • Appointment Scheduling
  • Calendar Management
  • Workflow Optimization
  • Spreadsheet Management
  • Office Administration
  • Meeting Planning
  • Scheduling
  • Sensitive Material Handling

Timeline

Senior Administrative Assistant

T. Rowe Price
01.2023 - Current

Executive Assistant to General Property Manager

Bozzuto
05.2019 - 01.2023

Part-time Overnight Patient Admission/Registrar

MEDSTAR
08.2012 - 09.2015

Labor Relations Human Resources Generalist

AETNA
07.2011 - 08.2013

Senior Account Manager

TOYOTA FINANCIAL SERVICES
- 05.2018

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Yolanda HamiltonSr Admin.