Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
References
Timeline
Generic

Yolanda H. Arellano

Porterville,CA

Summary

Dynamic and dedicated professional with extensive experience at Family HealthCare Clinic, excelling in medical records management and patient assistance. Bilingual in Spanish and English, I effectively process insurance prior authorizations and maintain HIPAA compliance, ensuring exceptional customer service and efficient inventory control. Committed to enhancing patient care through proactive communication and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Dispensary Clerk

Family HealthCare Clinic
06.2012 - 03.2019
  • Submitting medication refill
  • Submitting medication prior authorization to insurance
  • Weekly/monthly inventory
  • Submitting patient assistance program applications
  • Consolidating inventory with purchases
  • Ordering of in-house medication, samples, private vaccines, office supplies
  • Transferring of vaccines or medications to other sites
  • Processing of DME referrals
  • Requesting of insurance prior authorization of DME
  • ICD-9/CPT codes
  • Submitting approvals to medical equipment companies
  • Following up with patients
  • Checking status on medical equipment orders
  • Closing out referrals
  • Using computer programs (ECW/HPM)
  • Keeping up with office protocols
  • Keeping a good communication with coworkers
  • Maintaining HIPPA standards

Medical Assistant/Receptionist

Family HealthCare Clinic
05.2010 - 06.2012
  • Grandfathered in as Medical Assistant
  • Supported and monitored patient flow
  • Assisted with various pt visits
  • Obtained medical releases
  • Stocked exams rooms/labs
  • Discarding of biohazard waste
  • Monitoring inventory to ensure adequate supplies in rooms
  • Routine testing and cleaning of medical sterilization equipment to be done on weekly/monthly basis
  • Collected patients fee and balances
  • Answering multi-line phone
  • Medical papers, copying/faxing
  • Dispensing medication/sample
  • Using computer programs (ECW, HPM)
  • Using bilingual skills (English/Spanish)
  • Clean-up of workspace
  • Processing of medical consultation referrals
  • Requesting of insurance prior authorization of consultation
  • ICD-9/CPT codes
  • Submitting approvals of consultation to proper medical specialist
  • Following up with patients and checking status on consultation appointments
  • Scanning consultation reports into patients' chart
  • Closing out referrals
  • Maintaining HIPPA

Health Information Clerk

Family HealthCare Clinic
09.2007 - 05.2010
  • Obtaining medical record releases
  • Processing medical record request
  • Filing of medical records/medical consultation
  • Pulling charts for next day appointments
  • Scrubbing charts for appointments
  • Purging maintenance of medical records
  • Running of medical records
  • Scanning of medical records into electronic programs
  • Using computer program 'mega-west'/ECW
  • Using bilingual skills (English/Spanish)
  • Keeping up with office protocols
  • Keeping a good communication with coworkers
  • Maintaining HIPPA standards

Education

Associate of Science Degree - Health Administration, Billing/ Coding

San Joaquin Valley College
Visalia, CA
06.2007

Skills

  • Bilingual (Spanish/English)
  • Medical records charting
  • Processing medical equipment and specialist referrals
  • Submitting insurance prior authorizations
  • Using various office equipment
  • Completing tasks in a timely manner
  • Using Microsoft Word
  • Using Excel
  • Customer service
  • HIPAA compliance
  • Inventory control
  • Electronic health records
  • Time management
  • Mail sorting
  • Scanning and copying
  • Communication skills
  • Problem solving

Certification

  • BSL, 2026
  • CPR, 2027
  • Medical Billing and Coding Essentials/Coursera
  • Introduction to Data Analysis using Microsoft Excel/Coursera
  • Medical Office Procedures and Administration Fundamentals/Coursera

Languages

  • English
  • Spanish

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Dispensary Clerk

Family HealthCare Clinic
06.2012 - 03.2019

Medical Assistant/Receptionist

Family HealthCare Clinic
05.2010 - 06.2012

Health Information Clerk

Family HealthCare Clinic
09.2007 - 05.2010

Associate of Science Degree - Health Administration, Billing/ Coding

San Joaquin Valley College

Similar Profiles

CREATE PROFILE
Yolanda H. Arellano