Summary
Overview
Work History
Education
Skills
Volunteer Work
Certification
Timeline
Generic

Yolanda Hawkins

Summary

Highly skilled and adaptable professional with a successful background as a multitasking vending machine entrepreneur and corporate trainer in a dynamic restaurant setting, eager to manifest transferable skills, including financial management, analytical prowess, excellent communication, and negotiation abilities, in contributing to public service and fostering positive outcomes in a dynamic and evolving administrative environment. Goal-driven and adaptable, and poised to excel in a rewarding career in government administration.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Vending Machine Entrepreneur

Yoli Vendors LLC
12.2022 - Current

Maximize profitability and build successful ventures in vending machine operations through negotiation and strategic partnerships.

Corporate Trainer

Mastro's Restaurant
05.2021 - Current

Perform crucial roles in serving, training, and managing staff with focus on providing exceptional service to customers, ensuring their satisfaction and loyalty.

Certified Server & Bartender Trainer

Baltaire Restaurant
12.2014 - 05.2021

Certified Server & Bartender Trainer

P.F. Chang's Bistro
01.2012 - 03.2016

Education

Master of Public Administration - Public Administration/Healthcare Administration

California State University - Northridge
Northridge
08.2023

Bachelor of Arts - Psychology

California State University - Northridge
Northridge, CA
05.2021

Skills

  • Business Growth Initiatives
  • Financial Management
  • Problem-Solving
  • Customer Service
  • Analytical Skills
  • Time Management
  • Negotiation
  • Communication
  • Organizational Skills
  • Staff Supervision
  • Teamwork and Collaboration
  • Complaint Resolution

Volunteer Work

Cedars-Sinai Medical Center | Emergency Department Volunteer

• Efficient Patient Flow: Prepared rooms with clean and sanitized surfaces, ensuring well-stocked supplies to maintain smooth patient transitions.

• Patient Support: Escorted patients to their rooms and followed medical chart placement protocols for accurate record-keeping.

• Customer Service: Supported patients by fulfilling food and blanket requests while adhering to supervision guidelines.

• Assistance in Patient Transportation: Helped transport patients to other hospital areas as needed and executed staff errands.

• Communication: Managed phone calls and provided timely responses to inquiries and requests.

Certification

American Red Cross | Adult, Child, and Baby First Aid/CPR/AED

Timeline

Vending Machine Entrepreneur

Yoli Vendors LLC
12.2022 - Current

Corporate Trainer

Mastro's Restaurant
05.2021 - Current

Certified Server & Bartender Trainer

Baltaire Restaurant
12.2014 - 05.2021

Certified Server & Bartender Trainer

P.F. Chang's Bistro
01.2012 - 03.2016

Master of Public Administration - Public Administration/Healthcare Administration

California State University - Northridge

Bachelor of Arts - Psychology

California State University - Northridge
Yolanda Hawkins