Yolanda Henderson

• Develop work schedules, assign work to campus food services workers, and oversee completion of duties.
• Maintain all serving schedules and serve all food items according to menu specification defined by departmental policies and procedures.
• Ability to complete all day end responsibilities, ordering and receiving product utilizing technology.
• Work cooperatively with campus principal and other administrative staff on a day to day basis.
• Ability to fill in and perform all job functions for any position within the kitchen.
• Ability to cover other schools as needed

• Operated cash registers accurately and efficiently to process payments from customers.
• Used proper portion sizes when serving meals to customers.
• Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
• Adhered to sanitation policies when cleaning work areas.
• Restocked utensils and condiments on the cafeteria line as needed.
• Maintained clean and orderly appearance throughout kitchen and dining area.
• Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
• Prepared food according to recipe instructions to manage regular school meals.

• Ensured compliance with state regulations regarding cosmetology practices.
• Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
• Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
• Monitored inventory of supplies, managed budget and requisitioned supplies, equipment, and services.
• Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
• Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.

Establishes and maintains positive working relationships with callers by listening to their needs and initiating key

questions to explore ways to service them.

•

Planned and scheduled patient appointments. Documented all calls, including time of call, person or

department call was sent, etc.

•

Acted as a resource and provided guidance to callers on referrals, insurance, etc.

•

Processed referrals as well as input patient information into charts.

• Designed cleaning schedules and organizational systems for treatment and sales areas.
• Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
• Assisted customers in selecting appropriate retail products for their needs.
• Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
• Maintained cleanliness of salon equipment and tools.
• Shampooed, conditioned and dried hair and scalp or hairpieces.