Work History
Skills
Timeline
Generic

Yolanda Hunter

Greensboro,NC

Work History

Experienced Administrative Assistant

  • Seeking to contribute acquired skills in a professional setting
  • 9Excellent organizational skills and professional demeanor.

Administrative Assistant/Office Manager

  • Performed various clerical responsibilities such as:
  • Meet & greet guests, clients, prospective agents and visitors
  • Phone coverage, documentation of all calls
  • Written correspondence via email, fax and scanning
  • Process all submitted business and prepare for shipment
  • Maintain files and documents electronically and hard copies
  • Coordinated meetings with clients and visitors; Scheduling on-site training from outside vendors
  • Inventory and ordering of office and kitchen supplies, building maintenance service liaison for office supplies, coffee, lawn service, cleaning, and repairs
  • Shipping/ Receiving and distribution of and packages: USPS, UPS, FedEx
  • Assisted with recruiting and onboarding
  • Telemarketer
  • Cold calling
  • Appointment setting

Tax Preparer

  • Prepared federal and state tax returns for clients during the tax season.

Sales Associate, •POS

  • Associate
  • Merchandiser
  • Truck

Sales Associate

Food Lion Grocery
03.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Skills

  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Concur Expense Reporting
  • Customer Resource Management database
  • Office Machines

Timeline

Sales Associate

Food Lion Grocery
03.2022 - 08.2022

Experienced Administrative Assistant

Administrative Assistant/Office Manager

Tax Preparer

Sales Associate, •POS

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Yolanda Hunter