Yolanda Hunter SPM,ARM
Charlotte,NC
Summary
With a proven track record, I excel in asset and facilities management, blending strong analytical skills with exceptional customer service. Achievements include overseeing full renovations and enhancing tenant relations, demonstrating leadership in vendor negotiations and budget management. Expert in real estate laws and lease administration, I drive operational excellence and financial success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Property Manager
INLIVIAN/Blue Horizon Management Company
Charlotte, NC
10.2022 - 10.2024
- Assist builder with full renovations of 2 properties along with relocation of residents. Managed 3 sites with different affordable programs (LITHC, PBV, Income based & Market rate housing).
- Managed assets with bids/negotiation of services along with monthly & yearly budget preparations.
- Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
- Managed and oversaw operations, maintenance and administration of properties.
- Enforced occupancy policies and procedures by confronting violators and taking corrective action.
- Conducted regular inspections of managed properties to identify any issues requiring attention.
Community Manager
Lincoln Property Management
Charlotte, NC
08.2018 - 10.2020
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Prepared monthly financial reports for review by the property manager.
- Prepared detailed budgets and financial reports for properties.
Property Manager
South Wood Realty
Charlotte, NC
11.2014 - 08.2017
- Exercised direct supervision over property staff.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Assistant Commercial Manager
Bradford Management Group
Charlotte, NC
01.2006 - 10.2014
- Reviewed customer contracts prior to signing off on them ensuring accuracy and completeness.
- Gained market share in new sales performance through aggressive team training.
- Resolved customer complaints regarding sales and service.
- Prepared monthly reports for management on progress made towards achieving sales goals.
- Managed accounts receivable functions including invoicing, collections, payment processing.
Education
Intermediate Certificate - Real Estate
Institute of Real Estate Management
Charlotte, NC02-2022
Provisional Broker Certification - Real Estate Licensure
Central Piedmont Community College
Charlotte, NC04-2020
Skills
- Facilities management
- Leasing management
- Marketing and leasing
- Eviction process
- Vendor management
- Property inspections
- Asset management
- Contract administration
- Real estate laws
- Budgeting and financial analysis
- Lease administration
Certification
- ARM-Accredited Residential Manager, August 2023
- Provisional Broker Licensure, April 2020
- CPM-Certified Property Manager candidate, Present
Timeline
Senior Property Manager
INLIVIAN/Blue Horizon Management Company
10.2022 - 10.2024
Community Manager
Lincoln Property Management
08.2018 - 10.2020
Property Manager
South Wood Realty
11.2014 - 08.2017
Assistant Commercial Manager
Bradford Management Group
01.2006 - 10.2014
Intermediate Certificate - Real Estate
Institute of Real Estate Management
Provisional Broker Certification - Real Estate Licensure
Central Piedmont Community College
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