Yolanda Jackson
Detroit
Summary
Healthcare professional prepared for this role with solid background in patient care and assistance. Proven ability to provide compassionate care while maintaining high standards of hygiene and safety. Known for strong team collaboration and adaptability to changing needs, always ensuring reliable support and patient satisfaction.
Experienced with patient care and support, delivering compassionate assistance in daily living activities. Utilizes effective communication and teamwork skills to enhance patient comfort and safety. Knowledge of maintaining hygiene standards and ensuring clean environment in clinical settings.
Knowledgeable Patient Care with strong foundation in patient care and support. Demonstrated ability to assist with daily living activities and maintain safe and clean environment for patients. Showcased excellent communication and teamwork skills in clinical settings.
Patient-focused ( ADL ) with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Proactive worker committed to helping Nursing provide top-notch patient care. Skilled at ( ADL ) treatments with knowledge of ( Range of Motion activities) for patients. Fantastic attention to detail and multitasking abilities.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ( Nurse Aide). Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Dynamic individual with hands-on experience in Healthcare and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Recent graduate with foundational knowledge in Nursing Assistant and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lunch Aide
MA Nutritionist Llc
09.2024 - Current
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
- Enhanced lunchroom safety by maintaining a clean and organized environment.
- Monitored inventory levels of food items and supplies, alerting management when restocking was needed to prevent shortages or delays in service delivery.
- Facilitated smooth communication between kitchen staff, administrators, teachers, parents, and students regarding lunch-related matters.
- Utilized strong conflict resolution skills to address any issues or disputes that arose during meal times.
- Streamlined food service processes to reduce waste and improve efficiency in the lunchroom.
- Managed diverse dietary needs for students with allergies and sensitivities, ensuring their well-being during meal times.
- Assisted students in making healthier food choices, promoting overall wellness and better academic performance.
- Collaborated with school staff to develop nutritious meal plans that catered to various dietary requirements.
- Contributed to an inclusive and welcoming atmosphere within the lunchroom by treating all students and staff with respect and professionalism.
- Provided support during school-sponsored activities and events that required food service, ensuring a seamless experience for all participants.
- Provided exceptional customer service to both students and staff, creating a pleasant dining experience for all parties involved.
- Handled cash transactions efficiently while adhering to strict confidentiality protocols surrounding student account information.
- Assisted with the set-up and tear-down of lunchroom facilities before and after meal periods, maintaining an organized workspace for efficient operation.
- Cleaned and sanitized surfaces, tools, and equipment.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Restocked condiments, beverages, and utensils per expected use levels.
- Served food according to temperature, safety, and presentation guidelines.
- Provided exemplary service to students, staff, and visitors.
- Received and stored incoming supplies according to procedures.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted with bussing tables and cleaning up spills.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
CNA Student
Rite Way Home Healthcare
01.2014 - Current
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed practical nurses.
- Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
- Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
- Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
- Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
- Contributed to positive patient outcomes by recognizing emergent situations and escalating concerns appropriately.
- Demonstrated adaptability by working in fast-paced environments and managing multiple tasks simultaneously.
- Completed clinical rotations in various healthcare settings, gaining diverse practical experience.
- Consistently followed HIPAA guidelines when handling sensitive patient information, safeguarding confidentiality rights.
- Provided accurate documentation of patient information, contributing to efficient care coordination.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Supported needs of [Number]+ residents under long-term care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Housekeeping Cleaner
Regency Manor Nursing and Rehab
07.2018 - 07.2021
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
- Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
- Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
- Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Sorted, laundered and put away various laundry items.
- Rotated linens in storerooms and replenished when supplies ran low.
Education
Certified Nurse Assistant - Nursing Education
Gena Scott Senior Nursing School
15850 E Warren Ave, Detroit, MI 4822403-2025
High School Diploma -
Martin Luther King Jr High School
3200 E Lafayette St. Detroit, MI 4820706-1988
Skills
- Empathy and patience
- Child supervision
- Food safety
- Food handling
Accomplishments
- Earned "Nurses Aide Training Program Certification, in 2025.
- Achieved certification through effectively helping with Nursing Aide Assistant.
Certification
- National Career Readiness Certificate(NCRC)-ACT, demonstrating foundational work skills valuable across healthcare environments.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Nurse Aide Training
Have satisfactorily completed State of Michigan approved 80 hour Nurses Aide Training Program at this facility.
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lunch Aide
MA Nutritionist Llc
09.2024 - Current
Housekeeping Cleaner
Regency Manor Nursing and Rehab
07.2018 - 07.2021
CNA Student
Rite Way Home Healthcare
01.2014 - Current
Certified Nurse Assistant - Nursing Education
Gena Scott Senior Nursing School
High School Diploma -
Martin Luther King Jr High School
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