Yolanda Johnson
Dallas,TX
Summary
Security professional with over 8 years in operations and personnel supervision. Proven ability to manage security teams, enforce protocols, and document incidents effectively, contributing to a safer environment. Seeking to leverage leadership skills in a Detention Officer position.
Overview
13
13
years of professional experience
Work History
Security Supervisor
Allied Universal
07.2018 - Current
- Supervised and coordinated security personnel to ensure a safe and secure environment for all stakeholders.
- Monitored surveillance cameras and security systems to detect unusual activity and mitigate potential threats.
- Enforce security policies, procedures, and safety protocols.
- Respond to stressful and challenging situations while maintaining professionalism and sound judgment.
- Communicated security concerns effectively with staff, management, and other departments to foster a collaborative safety culture.
- Maintain accurate records and handle confidential information.
Warehouse Associate
Empire Auto Parts
11.2024 - 09.2025
- Ensured accuracy and attention to detail while managing inventory in a fast-paced environment.
- Received, inspected, organized, and maintained inventory to ensure optimal stock levels.
- Operated warehouse equipment, including forklifts.
- Adhered to workplace safety procedures and company policies to promote a safe working environment.
Security Supervisor
Marksman Security
07.2023 - 11.2024
- Ensured safe and orderly environment through proactive management of security protocols.
- Supervised security personnel and coordinated daily operations.
- Assigned daily responsibilities to team members, ensuring accountability and effective monitoring of performance.
- Addressed workplace situations with professionalism and sound judgment, effectively mitigating risks.
Loss Prevention
FirstService Residential
12.2022 - 06.2023
- Identified and reported theft, suspicious activity, and security violations to enhance safety measures.
- Monitored public areas, alarms, and CCTV systems to detect and address security concerns.
- Documented incidents and maintained accurate records to support investigations and improve security protocols.
- Responded professionally to residents, guests, and workplace concerns.
Appointment Clerk
World Class Distribution
11.2019 - 08.2020
- Scheduled appointments for clients and maintained accurate records.
- Executed filing of crucial documents and handled administrative tasks to ensure organized record-keeping.
- Engaged in professional communication with customers and employees to address inquiries and facilitate service.
Server / Host
Cheddars Scratch Kitchen
06.2015 - 10.2019
- Provided professional customer service in a fast-paced environment.
- Coordinated reservations and waiting lists while addressing customer concerns.
- Displayed professionalism in high-pressure situations to ensure customer satisfaction.
Clerical Personnel
Bed Bath & Beyond
10.2013 - 03.2017
- Executed data entry and administrative tasks to support daily operations.
- Ensured accurate record-keeping while prioritizing multiple tasks effectively.
- Managed confidential documents and organized electronic files for easy access.
Education
High School Diploma -
MacArthur High School
Skills
- Security & Safety
- CCTV & Surveillance
- Access Control
- Emergency Response
- Threat assessment
- Incident Documentation
- Incident reporting
- Policy compliance
- Regulatory Compliance
- Personnel Supervision
- Personnel Management
- Team leadership
- Critical Thinking
- Situational awareness
- Communication
- Attention to Detail
- Conflict Resolution
- De-escalation
- Ability to remain calm under pressure
Timeline
Warehouse Associate
Empire Auto Parts
11.2024 - 09.2025
Security Supervisor
Marksman Security
07.2023 - 11.2024
Loss Prevention
FirstService Residential
12.2022 - 06.2023
Appointment Clerk
World Class Distribution
11.2019 - 08.2020
Security Supervisor
Allied Universal
07.2018 - Current
Server / Host
Cheddars Scratch Kitchen
06.2015 - 10.2019
Clerical Personnel
Bed Bath & Beyond
10.2013 - 03.2017
High School Diploma -
MacArthur High School