Summary
Overview
Work History
Education
Skills
Timeline
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Yolanda Jones

New York,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Overview

32
32
years of professional experience

Work History

Customer Service Representative /clerk

New York Liquidation Bureau
10.1989 - 02.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Ensuring that HIPPA forms are updated
  • Scan files any copy documents into database
  • Use software to prepare standard letter
  • Create invoice for payment for files requested from outside attorneys

Education

HSE - Liberal Arts And General Studies

Touro College
New York, NY
08.2015

Skills

  • Data Entry and Maintenance
  • Customer Service and Assistance
  • Microsoft PowerPoint
  • Insurance Recommendation
  • Answering Emails
  • Skilled in Microsoft Office
  • Customer Information Databases

Timeline

Customer Service Representative /clerk

New York Liquidation Bureau
10.1989 - 02.2022

HSE - Liberal Arts And General Studies

Touro College

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Yolanda Jones