Yolanda Jordan-Johnson
Los Angeles,CA
Summary
Diligent Master of Public Health/Master of Social Work scholar ready to develop outreach and support programs to raise up distressed communities. Creative provider of innovative organizational frameworks. Adept at designing comprehensive planning roadmaps to generate effective and impactful community events and initiatives. Earnest individual with experience in human services field providing support and guidance to individuals and families in need. Possess a solid understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals is rewarding.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Community Advocate
All About You Document Preparation
05.2016 - Current
- Empowered approximately 800 community members by providing relevant resources and support on various issues.
- Organized and led 4 events for promotion of social justice, fostering more inclusive environment.
- Developed partnerships with stakeholders to address pressing community concerns effectively.
- Collaborated with local organizations, federal, state entities to identify needs and develop community-based programs.
- Increased awareness of community resources through organizing workshops, trainings, and seminars.
In-Home Care Provider
In Home Supportive Services
03.2016 - Current
- Improved patient comfort by providing compassionate and attentive care in their homes.
- Enhanced clients'' independence by assisting with daily living activities, such as grooming, bathing, and dressing.
- Ensured a safe environment for patients by monitoring their condition, identifying potential risks, and implementing preventive measures.
- Promoted overall well-being by preparing nutritious meals according to individual dietary needs and preferences.
- Enabled clients to attend appointments by providing reliable transportation and assistance with mobility issues.
- Developed strong relationships with patients and their families through consistent communication and empathy.
- Administered medications accurately and on time, ensuring proper dosage per physician instructions.
- Assisted in maintaining an organized household by performing light housekeeping duties, including laundry and cleaning tasks.
Healthcare Administrator
Molina Healthcare
03.1996 - 02.2021
- Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
- Enhanced department efficiency through development and implementation of new healthcare policies and procedures.
- Reduced operational costs by negotiating better contracts with vendors and optimizing resource allocation.
- Increased approximately 30 department staff's productivity by providing ongoing training and professional development opportunities for employees.
- Ensured compliance with industry regulations and accreditation standards through regular audits and updating internal processes accordingly.
- Achieved timely completion of projects by effectively collaborating with cross-functional teams in planning, execution, and evaluation stages.
- Boosted revenue generation through successful implementation of marketing strategies targeting new patient demographics.
Education
Bachelor of Science - Health Administration
Charles R. Drew University of Medicine And Science
Los Angeles, CAMedical Billing And Coding
Southern California Health Institute
Reseda, CA10.2022
Skills
- Assist consumers with psychological issues
- Maintaining professional relationship
- Empathy building
- Maintaining Client Record
- Client Home Visits
- Attention to Detail
- Excellent Communication
- Microsoft access
- Community Advocacy
Affiliations
- National Association of Social Workers (NASW)
- American Public Health Association (APHA)
Certification
- [Area of expertise] License - [Timeframe]
Languages
Spanish
Elementary
American Sign Language
Elementary
Timeline
Community Advocate
All About You Document Preparation
05.2016 - Current
In-Home Care Provider
In Home Supportive Services
03.2016 - Current
Healthcare Administrator
Molina Healthcare
03.1996 - 02.2021
Bachelor of Science - Health Administration
Charles R. Drew University of Medicine And Science
Medical Billing And Coding
Southern California Health Institute
- [Area of expertise] License - [Timeframe]
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