Yolanda Knighton
Tallahassee,FL
Summary
Qualified Housing Specialist with solid background in resident care. Possesses valuable experience in providing compassionate care and maintaining patient well-being. Demonstrated ability in effective communication and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Resident Care Specialist
Big Bend Homeless Coalition
11.2021 - Current
- Supervise the shelter residents daily chores
- Provide a safe and environmental shelter
- Encourage residents to be proactive in meeting their social, psychological and physical needs
Program Manager
CESC
02.2019 - Current
- Moved residents into/ out of property
- Monthly reports
- Collected rent
Case Manager
CESC
02.2018 - 02.2019
- Meet potential client for assessment to determine eligibility
- Monitor clients along with helping them Transition back to normal society
- Counsel with clients
Front Desk Receptionist
Baymont Inn and Suites
03.2016 - 02.2018
- Greet customers make reservations, answer phone run credit card report cash drawer
Sr Clerk
Dept of Corrections
06.1999 - 05.2016
- Kept records on inmates, received and reviewed all incoming/outgoing mail for inmates and institutions
- Answered multi line phone, filed and data entry
Education
Certificate - Word Processor
United College
Tallahassee, FL02.1988
Diploma - General studies
Wakulla High School
Crawfordville, FL06.1987
Skills
- Case management
- Program management
- Administrative roles
- Data entry
- Scheduling
- Billing
- Social work
- Receptionist
- Medical office experience
Personal Information
Authorized To Work: US
Timeline
Resident Care Specialist
Big Bend Homeless Coalition
11.2021 - Current
Program Manager
CESC
02.2019 - Current
Case Manager
CESC
02.2018 - 02.2019
Front Desk Receptionist
Baymont Inn and Suites
03.2016 - 02.2018
Sr Clerk
Dept of Corrections
06.1999 - 05.2016
Diploma - General studies
Wakulla High School
Certificate - Word Processor
United College
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