Yolanda Ladner
Franklinton ,LA
Summary
Senior Human Resources Associate drives employee-oriented, high-performance culture that emphasizes goal attainment and recruitment of superior workforce. Brings over 16 years of employee relations and experience to support strategic development.
Professional HR Leader skilled in talent acquisition, hosting/coordinating intern events, leading the Intern program for background, specialized in employee relations, and performance management. Strong focus on team collaboration and delivering results, adaptable to changing needs. Expertise in developing and implementing HR policies, fostering positive workplace culture, and ensuring compliance with employment laws. Reliable, approachable, and driven to support organizational goals through strategic HR initiatives.
Overview
21
21
years of professional experience
Work History
Senior Human Resources Associate
Entergy Louisiana
02.2022 - Current
- Manage Intern background process
- Monthly Absence Management reports Transfer/New Hire
- Following up and reaching out to Benefits Team when employee is placed on unpaid leave
- Oversee the end-to-end background screening process, including criminal history checks, employment and education verifications, reference checks, and drug testing for Interns and external candidates
- Analyze screening results, identify potential red flags, and make recommendations to hiring managers regarding candidate suitability
- Leading the background team for the Intern recruitment
- Excellent communication skills, both verbal and written.
- Familiar in maintaining PS and reorganization chart in placing employee out on leave
- Absence Management
- Developed and implemented employee engagement programs to improve retention rates.
- Worked effectively in fast-paced environments.
Lead Human Resources Specialist
International Paper Mill
02.2015 - 01.2022
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process for Interns and organized yearly event to recruit Interns.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
Senior Human Resources Administrator
Department Of Children And Family Services
05.2010 - 02.2015
- Prepared new hire letters, employee contracts and corporate policies.
- Handled on-boarding process for newly hired employees, Interns which included distribution of all paperwork.
- Oversaw hiring, staffing, and labor law compliance.
- Updated HR database with new employee information, changes in benefits and other details.
- Organized local company-wide events designed to boost employee recruiting
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Developed and implemented employee training programs, improving staff performance and engagement.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
- Led recruitment initiatives, enhancing talent acquisition strategies and streamlining onboarding processes.
Customer Service Representative Team Lead
Client Logic
02.2005 - 04.2010
- Ensured customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Monitored staff customer telephone calls promptly to avoid on-hold wait times.
- Ensured constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to staff as well as internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Education
Associate of Science - Human Resources Management
Grambling State University
Grambling, LA05.2004
Skills
- HR management systems
- Workforce talent optimization
- Oversee the end-to-end background screening process, including criminal history checks for the Interns and external candidates, employment and education verifications, reference checks, and drug testing
- Serve as the primary point of contact for candidates, hiring managers, Intern program, and third-party screening providers to ensure a seamless screening experience
- Maintain detailed records and documentation to support the screening process and demonstrate compliance with all applicable laws and regulations
- Analyze screening results, identify potential red flags, and make recommendations to hiring managers regarding candidate suitability
- Absence Management for Rehires/New hire vacation
- Onboarding process
- HR policies and procedures
- Background checks
- Workforce planning
- Employee onboarding
- Talent management
Accomplishments
- Lead team of 3 staff members.
- Achieved metrics by completing background screening 12 days in 7days delivered accuracy and efficiency.
- Documented and resolved background gaps which exceeded a metrics of 7 days.
- Traveled to Texas to train the new hire for the backgrounds team to ensure alignment and efficiency.
- Delivered Interns results accuracy to ensure start date was made by working ahead gathering official transcripts promptly.
- Received several power of thanks awards and recognition from management for consistency and dedication in working with their external candidates to get them cleared on time.
- Assisted Intern program in gathering transcripts and monitoring GPA of 3.0 for hire.
- Working with Management if the GPA was below 3.0 on getting an exception to move furthur
Timeline
Senior Human Resources Associate
Entergy Louisiana
02.2022 - Current
Lead Human Resources Specialist
International Paper Mill
02.2015 - 01.2022
Senior Human Resources Administrator
Department Of Children And Family Services
05.2010 - 02.2015
Customer Service Representative Team Lead
Client Logic
02.2005 - 04.2010
Associate of Science - Human Resources Management
Grambling State University