Professional Summary
Overview
Work History
Education
Skills
Timeline

Yolanda Langham

Ilife
Milwaukee,WI
22
years of professional experience

Dynamic professional with a friendly demeanor and strong problem-solving skills, honed at TCF National Bank. Proven ability to deliver exceptional customer service while managing transactions accurately. Recognized for teamwork and adaptability, consistently maintaining high standards in fast-paced environments. Adept at multitasking and fostering positive relationships with clients and colleagues alike.

Work History

PCW

9 Years 6 Months
Ilife | 04.2017 - Current
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Developed and maintained courteous and effective working relationships.

Cashier

5 Years 1 Month
Pick N Save | 02.2012 - 03.2017
  • Processed customer transactions accurately using POS systems and handled cash, credit, and digital payments.
  • Balanced cash drawer at shift close and resolved discrepancies following store procedures.
  • Delivered courteous checkout service while answering pricing, coupon, and promotion questions.
  • Scanned groceries efficiently and verified item pricing, weights, and bagging accuracy.

Pull Tab Clerk/ Cash Handling

4 Years
Potawatomi Hotel & Casino | 12.2007 - 12.2011

Sold pull tabs on the Bingo Floor to the Customer's, collect money from the transaction than turned in all tips & earnings at the end of shift to the money room!

Teller

2 Years 8 Months
TCF National Bank | 03.2005 - 11.2007
  • Processed deposits, withdrawals, and loan payments with accuracy and attention to banking policies.
  • Balanced cash drawer daily and resolved discrepancies promptly.
  • Verified customer identification and authenticated account information before transactions.
  • Assisted customers with account inquiries, transaction histories, and basic service requests.

Education

High School Diploma

James Madison High School | Milwaukee, WI | 06-1992

General Studies

Skills

Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Multitasking Abilities
Excellent communication
Critical thinking
Computer skills
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication

Timeline

PCW

Ilife
04.2017 - CurrentRead More

Cashier

Pick N Save
02.2012 - 03.2017Read More

Pull Tab Clerk/ Cash Handling

Potawatomi Hotel & Casino
12.2007 - 12.2011Read More

Teller

TCF National Bank
03.2005 - 11.2007Read More

James Madison High School

High School Diploma
Read More
Yolanda Langham