Yolanda Lara-Mitchell

Revive Academy

09.2019 - Current

Assisted in daily operations to ensure smooth workflow and customer service excellence.
Supported team members in achieving departmental goals through effective communication and collaboration.
Helped maintain inventory accuracy by conducting regular stock checks and updates.
Coordinated schedules to optimize staff coverage during peak business hours.
Engaged with customers to address inquiries and resolve issues promptly.
Contributed to training initiatives for new staff, enhancing overall team performance.
Monitored compliance with company policies and procedures to uphold operational standards.
Participated in team meetings, providing input on process improvements and best practices.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.