Jerroyn Collins
Oakland,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
11
11
years of professional experience
Work History
Site Coordinator
YMCA Urban Services
09.2022 - Current
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Coordinated event music, performers and guest speakers.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Produced concept plans for high-profile corporate meetings and events.
- Trained and supervised event staff to complete tasks on time.
- Oversaw event registration process by collecting and tracking attendee information.
- Implemented protocols and procedures to effectively manage planning process.
- Monitored and controlled event expenditures to meet budgets.
- Developed and distributed event surveys to gather feedback and assess event success.
- Utilized social media to promote events and increase attendance.
Security Monitor
GEO Reentry Services
07.2022 - Current
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Participated in staff meetings, special events, and professional development activities.
- Reported irregularities such as fire and safety hazards to maintenance.
- Monitored employee activities, confirming compliance with security regulations.
- Permitted entry with escort for approved persons into secure locations.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded quickly to emergency situations to assess and deflect issues.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Paraprofessional
SFUSD
04.2018 - 09.2022
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Reported on student progress, behavior, and social skills to parents.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Supervised students on field trips for safety and proper behavior in public settings.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
- Collaborated with parents and guardians to increase support and provide best learning environment.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Enforced rules and instructions to maintain discipline.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Prepared reports and maintained administrative records.
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
- Conducted weekly review sessions to help students prepare for exams.
- Took part in professional development workshops to boost skills.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Developed and implemented strategies to improve student engagement.
- Collaborated with instructors to develop engaging lesson plans.
- Graded and provided feedback on assignments.
Security Guard
A1 Security
04.2021 - 10.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Community Health Worker
Huckleberry Youth Services
08.2016 - 04.2018
- Helped vulnerable individuals navigate complex healthcare system.
- Addressed patient concerns and provided support to vulnerable demographics.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Developed and maintained relationships with community partners to build program scope.
- Targeted specific community groups with wellness and disease management information.
- Created and distributed health-related education materials to improve program awareness.
- Set up community health education and promotion programs to reduce chronic conditions.
- Led outreach activities to target specific demographics and promote health initiatives.
- Explained required eligibility applications to patients and helped complete applications for services.
- Developed and implemented training classes to educate team members and community residents.
- Collaborated with local organizations to expand health services and resources.
- Participated in health promotion campaigns to raise awareness of health issues.
- Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse, and other community health concerns.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
Health Educator
SFDPH YUTHE Team
09.2015 - 08.2016
- Developed and distributed health education materials to increase awareness and understanding.
- Maintained accurate and complete records to document program activities and outcomes.
- Promoted available resources and connected individuals with services.
- Gave public talks on importance of health education and specific disease prevention and treatment strategies.
- Developed and implemented health education programs to promote healthy lifestyles and prevent chronic diseases.
- Participated in community outreach activities to promote health education initiatives.
- Collaborated with other health professionals to provide comprehensive health education services.
- Conducted research to stay up-to-date on health trends and health-related issues.
- Monitored and evaluated health education programs to verify quality and efficacy.
- Complied with legal and ethical standards to meet regulatory requirements.
- Built partnerships with community organizations to expand reach and impact.
- Assessed success of health education programs through surveys and data collection.
- Developed and implemented health education strategies to reach target audiences.
- Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
- Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
- Developed and implemented health education programs to help individuals and communities improve health and well-being.
- Implemented health promotion campaigns to raise awareness of health-related issues.
- Established and maintained partnerships with community organizations to promote health education programs.
- Designed and conducted health education surveys to assess health needs and risk factors within communities.
- Taught health education classes for community workers and members of public.
- Monitored health trends and data to identify health concerns and develop related health education initiatives.
Urban Agriculture Food Guardian
SFPDH Bayview HEAL Zone
06.2015 - 08.2016
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Implemented and developed programs to address poverty and inequality.
- Coordinated with local government to provide resources to clients.
- Developed and implemented programs to engage and empower underserved populations.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Developed and implemented strategies to enhance quality of social services.
- Developed and maintained accurate records of programs and services.
- Monitored progress towards service plan goals.
Bus Driver
Mv Transportation Inc.
10.2013 - 08.2015
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Retained bus system, route and stop knowledge for informative customer advice.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Received excellent customer reviews for friendly, punctual transport services.
- Complied with traffic regulations to operate vehicles in safe and courteous manner.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
- Assisted passengers with inquiries and requests during trips.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Inventoried bus emergency and first aid supplies and equipment.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Updated and maintained accurate trip logs and records.
- Inspected bus for any mechanical issues before departure.
- Collected accurate fares ahead of travel, including cash, tokens and passes.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Education
No Degree - General Education
Skyline College
San Bruno, CACoaching Skills For Effective Leadership - Business Administration And Management
Stanford University
Stanford, CA10.2023
High School Diploma -
Ida B Wells High School
San Francisco, CA06.2010
Skills
- Site Evaluations
- Program Oversight
- Outreach Activities
- Mentoring
- Oversee Program Operations
- Work Site Preparation
- Community Outreach
- Improvement Implementation
- Fine Motor Skills
- Project Site Supervision
- School Administration
- Positive Reinforcement Strategies
- Professional Relationships
- Serve Client Needs
- Creativity and Adaptability
- Database Maintenance
Timeline
Site Coordinator
YMCA Urban Services
09.2022 - Current
Security Monitor
GEO Reentry Services
07.2022 - Current
Security Guard
A1 Security
04.2021 - 10.2021
Paraprofessional
SFUSD
04.2018 - 09.2022
Community Health Worker
Huckleberry Youth Services
08.2016 - 04.2018
Health Educator
SFDPH YUTHE Team
09.2015 - 08.2016
Urban Agriculture Food Guardian
SFPDH Bayview HEAL Zone
06.2015 - 08.2016
Bus Driver
Mv Transportation Inc.
10.2013 - 08.2015
No Degree - General Education
Skyline College
Coaching Skills For Effective Leadership - Business Administration And Management
Stanford University
High School Diploma -
Ida B Wells High School
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