Yolanda Lovelace
Stafford,VA
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Production Worker
Hearthside Food Soulutions
02.2020 - 11.2023
- Prepared and built food items according to standardized recipes and directions.
- Broke down, cleaned, and sanitized work stations at end of shift.
- Upheld company standards for product consistency by adhering to established recipes and ingredient measurements.
- Assisted in training new hires on best practices, equipment usage, and safety protocols for optimal performance within their roles.
- Packaged food items for shipment and organized orders for delivery.
Registered Nurse
Inova Hospital
05.2017 - 05.2021
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Front Desk Receptionist/Administrative Assistant
Blessed Healthcare Professionals
05.2017 - 11.2020
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Newborn Hearing Screener
Fort Belvoir Community Hospital
08.2015 - 05.2018
- Supported parents in navigating the referral process for further evaluation when necessary, providing guidance and resources to facilitate seamless transitions of care.
- Expedited data reporting to state agencies by maintaining organized records and submitting information promptly after each screening session.
- Promoted a positive environment during screenings by demonstrating patience, empathy, and professionalism while interacting with infants and their families.
- Collaborated with audiologists for follow-up evaluations when necessary, ensuring optimal care for infants with potential hearing issues.
- Promoted, sold and fit hearing aids and accessories, boosting overall sales 60%.
Medication Technician
Manor Assisted Living
11.2012 - 07.2015
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Reviewed patient progress to document effects of any prescribed medication.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported needs of 10+ residents under long-term care.
Education
Bachelor of Science - Nursing
Geroge Mason University
Fairfax, VA05.2018
GED -
North Charleston High School
North Charleston, SC05.2007
Skills
- Product Packing
- Equipment Troubleshooting
- Product Assembly
- Telephone Etiquette
- Issue Resolution
- Data Entry
- Problem Solving
- Decision Making
- Complaint Resolution
- File Management
- Clerical Support
- Scheduling
Certification
- PALS - Pediatric Advanced Life Support
- BLS-Basic Life Support
- CPR
Timeline
Production Worker
Hearthside Food Soulutions
02.2020 - 11.2023
Registered Nurse
Inova Hospital
05.2017 - 05.2021
Front Desk Receptionist/Administrative Assistant
Blessed Healthcare Professionals
05.2017 - 11.2020
Newborn Hearing Screener
Fort Belvoir Community Hospital
08.2015 - 05.2018
Medication Technician
Manor Assisted Living
11.2012 - 07.2015
Bachelor of Science - Nursing
Geroge Mason University
GED -
North Charleston High School
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