Experienced Office Manager seeking to assist within your company as a dynamic and adaptable professional experienced in collaborating within internal and external departments.
Overview
14
14
years of professional experience
Work History
Fine Jewelry Clerical -PT
Macys
11.2023 - Current
Opening procedures consisting of turning off alarms, opening safes/Jewelry cases/registers, and counting Fine Jewelry
Marketing: Adjust sale according to weekly Jewelry Profile Review Weekly Jewelry profile
Review Monthly Return to Vendor (RTV) and follow process procedure
Review Monthly Non-Congruent Product and follow Store to Store (SIT) process procedures
Review Merchandise Requests from other Macys Stores and follow process procedure
Review Online Fulfillment requests and follow Pick & Pack process procedures
Review Monthly Damages for countable + non countable jewelry and fashion jewelry-Follow process procedures
Assist in Inventory Cycle Count
Process Markdowns + markups
Attend Monthly Jewelry Meetings
Owner/Manager/Sales Professional -FT
Apricot Lane Boutique
01.2022 - Current
Review & discuss with team Daily/Weekly/Monthly Sales Goals
Review Vendor Stock Turn (VST) and Department Stock Turn (DST) reports
Develop & Design Marketing plan based on weekly VST/DST reports
Manage product assortment/inventory entry
Budget inventory and monthly financial expenses
Execute all marketing strategies through SMS text, email, and social media
Inspect incoming product assortment under a quality control requirement
Merchandise product under seasonal visual guidelines
Review Dusty Inventory report for sales adjustments
Manage payroll budget and schedule employee shift
Financial Coordinator
Doctors Medical Center
01.2019 - 01.2021
Review schedules for upcoming ancillary appointments and verified benefits
Obtained insurance authorization for ancillary appointments
Informed patients of financial responsibility and collected copayments, providing receipts
Secured ER patient belongings and verified Medicare/Medi-Cal insurance for all inpatients
BMT Financial Coordinator
Stanford Healthcare
01.2011 - 01.2017
Company Overview: Blood and Marrow Transplant Department
Verified benefits and obtained pre-transplantation evaluations for hematopoietic stem cell transplants
Obtained prescription authorizations for transplant procedures
Communicated insurance details to patients and updated BMT faculty on insurance updates and barriers
Updated individual insurance details in Epic system and communicated updates to payers
Collaborated with internal departments involved in the transplant process
Input data and provided case rate details for individual BMT cases in Epic
Education
Bachelor of Science - Business Management
University of Phoenix
San Jose, Ca
01.2011
Skills
Insurance terminology
Epic
Healthcare management systems
Canva
Mailchimp
Text2VIP
Microsoft Office Suite
Meta Business Suite
Social Media Platforms (Instagram, Facebook, Treads)