Yolanda Marroquin
CHICO,CA
Summary
Detail-oriented, dedicated, and driven Administrative Assistant with expertise in problem-solving and managing daily office functions. Proficient in MS Office Suite and office communications equipment operations. Smooth and professional with experience enhancing executive productivity and improving business operations. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Hospitality Technology Systems, Inc.
02.2024 - 06.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
- Assisted the CFO in preparation of financial reports, gathering data that contributed to auditing accuracy.
- Managed phone and email correspondence.
School Community Advisor
Oceanside Unified School District
08.2019 - 06.2023
- Served as an Interpreter, Translator for parents, school staff, students, and community members, creating opportunities for greater engagement.
- Facilitated state assessments for English Learners at the school and District level.
- Provided consecutive, as well as simultaneous interpreting services at parent-teacher conferences, IEP meetings, and school events.
- Improved parent involvement by organizing and facilitating school events, and meetings.
- Performed general clerical functions including, data entry, translations, filing, phone reception, and organizational tasks.
- Assisted parents with community and school resources, and supported school staff and administrators with day to day operations.
Education
No Degree - Psychology
Skills
- Administrative, Clerical Support
- Customer Service
- Bilingual
- Data Entry
- POS
- Time Management
- Microsoft Office, Excel, Word, Outlook
- File Organization
- Customer and client relations
- Computer Proficiency
- Critical Thinking
- Scheduling
- Documentation and Recordkeeping
- Office Management
- Professional Communication
- Dedicated Team Player
- Verbal Communication
- Data organization
- Meticulous attention to detail
- Tech-Savvy
- Social media knowledge
- Account Management
- Account Reconciliation
- Accounting Support
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
401k matchCompany CultureWork from home optionCareer advancementWork-life balanceHealthcare benefitsPaid time offPaid sick leaveInterests
Literature
Music
Languages
Timeline
Administrative Assistant - Hospitality Technology Systems, Inc.
02.2024 - 06.2024
School Community Advisor - Oceanside Unified School District
08.2019 - 06.2023
Lake Superior State University - No Degree, Psychology
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