Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yolanda Martin

Yolanda Martin

customer service
Pontiac,MI

Summary

I am an productive communicator as well as a good listener I pay attention to detail and I'm always up to a challenge that respectfully comes my way. Being taught to be teachable is one my great attributes along with reading the room, I strive to show my enthusiasm,dedication, and positivity in a stressful work environment and that means being a team player which will lead in achieving company goals.

Overview

8
8
years of professional experience

Work History

Circuit Board Technician

Adco
01.2017 - 08.2019
  • Ensured compliance with industry standards through adherence to IPC guidelines during all stages of circuit board assembly and repair processes.
  • Expedited repair times by skillfully diagnosing malfunctions and replacing faulty components as needed.
  • Improved operational efficiency by training junior technicians in proper soldering techniques and component identification.
  • Troubleshot and resolved complex circuit board issues, ensuring optimal performance and minimal downtime.

Shipping and Receiving Clerk

Norma Group
06.2011 - 03.2013
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.

Education

Marketing Management And Research

Oakland Community College
Bloomfield Hills, MI

High School Diploma -

Pontiac Central High
Pontiac, MI
06.1992

Skills

  • Control Panel Wiring
  • Hand tool expertise
  • Functional Testing
  • Bill of materials understanding
  • Quality Control Testing
  • Reflow soldering
  • Microscope inspection
  • Soldering Proficiency
  • Automated Test Equipment

Timeline

Circuit Board Technician

Adco
01.2017 - 08.2019

Shipping and Receiving Clerk

Norma Group
06.2011 - 03.2013

Marketing Management And Research

Oakland Community College

High School Diploma -

Pontiac Central High
Yolanda Martincustomer service