Dynamic and dedicated medical assistant with extensive experience gathered throughout the years. Proven ability to enhance patient outcomes through effective communication and clinical skills, including vital signs measurement and specimen collection. Bilingual in English and Spanish, I excel in delivering exceptional customer service while ensuring HIPAA compliance. Compassionate Back Office Medical Assistant recognized for high productivity and efficient task completion. Possess specialized skills in patient care, medical record management, and clinical procedures. Excellence in communication, teamwork, and adaptability, ensuring seamless support in fast-paced medical environments.
*Performed administrative duties such as filing, faxing, copying, scanning and mailing of documents.
*Communicated with doctors' offices to obtain medical records for patients.
*Prepared exam rooms prior to patient visit by stocking supplies and ensuring cleanliness of space.
*Collected specimens such as urine samples, blood work or other tests for laboratory analysis.
*Assisted physicians with minor procedures such as dressing changes or injections.
*Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
*Managed patient records and ensured accurate data entry in electronic systems.
*Scheduled appointments and coordinated communication between patients and healthcare providers.
*Positioned patients properly during examination or treatment for comfort and safety.
*Measured vital signs and took medical histories to prepare patients for there visit with the physician
*Coordinated team schedules and staff routine assignments.
*Facilitated communication between staff and children.
*Oversee the staff & document on my report any new updates for the next shift.
*Participated in regular meetings with senior leadership to provide updates on team progress.
*Developed strategies for problem solving and conflict resolution among team members.
*Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
*Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.
*Assisted healthcare providers during patient examinations.
*Recorded patient histories and vital signs accurately in electronic health records.
*Educated patients on treatment plans and medication instructions effectively.
*Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
*Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
*Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
*Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
*Organized patient charts before each day's clinic sessions began.
*Discharge patients and make sure they have there next appointment.
*Answer phone calls & take messages for staff/team.
*Managed scheduling of appointments and follow-up calls for patients.
*Educated patients on treatment plans and medication instructions.
*Coordinated lab tests and ensured timely results were communicated to patients by physicians
*Assisted with treatments performed by the physician.
*Answer all incoming calls -Transfer calls -Page the Dr if needed
*Prepared and maintained examination rooms for patient visits.
*Documented patient histories and recorded vital signs accurately.
*Processed insurance claims and verified patient insurance information.
*Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
*Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
*Organized patient charts before each day's clinic sessions began.
*Prepare chart for physician.
*Completed day-to-day duties accurately and efficiently.
*Managed patient records and ensured accurate data entry in electronic systems.
*Scheduled appointments and coordinated communication between patients and healthcare providers.
*Educated patients on procedures, policies, and health information as needed.
*Collaborated with team members to improve workflow and enhance office efficiency.
*Friendly and Great Customer Service
*Fast Learner
*Clinical & Administrative Skills
*Team Player/Can Work Independently
*Effective communication
*Vital signs measurement
*HIPAA compliance
*Laboratory specimen collection
*Injections administration
*Bilingual; English & Spanish
Authorized To Work: US