Summary
Overview
Work History
Education
Skills
References
Languages
Personal Information
Timeline
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Yolanda Martinez

Los Angeles,USA

Summary

Dynamic and dedicated medical assistant with extensive experience gathered throughout the years. Proven ability to enhance patient outcomes through effective communication and clinical skills, including vital signs measurement and specimen collection. Bilingual in English and Spanish, I excel in delivering exceptional customer service while ensuring HIPAA compliance. Compassionate Back Office Medical Assistant recognized for high productivity and efficient task completion. Possess specialized skills in patient care, medical record management, and clinical procedures. Excellence in communication, teamwork, and adaptability, ensuring seamless support in fast-paced medical environments.

Overview

8
8
years of professional experience

Work History

Pediatric/Adult Back Office Medical Assistant

Complete Care Community Health Center
South Gate, California
04.2022 - Current

*Performed administrative duties such as filing, faxing, copying, scanning and mailing of documents.

*Communicated with doctors' offices to obtain medical records for patients.

*Prepared exam rooms prior to patient visit by stocking supplies and ensuring cleanliness of space.

*Collected specimens such as urine samples, blood work or other tests for laboratory analysis.

*Assisted physicians with minor procedures such as dressing changes or injections.

*Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

*Managed patient records and ensured accurate data entry in electronic systems.

*Scheduled appointments and coordinated communication between patients and healthcare providers.

*Positioned patients properly during examination or treatment for comfort and safety.

*Measured vital signs and took medical histories to prepare patients for there visit with the physician

TEAM LEADER-EMERGENCY INTAKE SITE

Maxim HealthCare
Pomona, California
05.2021 - 12.2021

*Coordinated team schedules and staff routine assignments.

*Facilitated communication between staff and children.

*Oversee the staff & document on my report any new updates for the next shift.

*Participated in regular meetings with senior leadership to provide updates on team progress.

*Developed strategies for problem solving and conflict resolution among team members.

*Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.

MEDICAL ASSISTANT BACK

Eisner Health
Los Angeles, CA
09.2020 - 05.2021

*Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.

*Assisted healthcare providers during patient examinations.

*Recorded patient histories and vital signs accurately in electronic health records.

*Educated patients on treatment plans and medication instructions effectively.

*Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

*Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

*Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

*Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

*Organized patient charts before each day's clinic sessions began.

MEDICAL ASSISTANT

Los Angeles Urology Medical Group
Los Angeles, CA
02.2020 - 08.2020

*Discharge patients and make sure they have there next appointment.

*Answer phone calls & take messages for staff/team.

*Managed scheduling of appointments and follow-up calls for patients.

*Educated patients on treatment plans and medication instructions.

*Coordinated lab tests and ensured timely results were communicated to patients by physicians

*Assisted with treatments performed by the physician.

MEDICAL ASSISTANT

Complete Family Medical & Dental
Highland Park, California
11.2019 - 02.2020

*Answer all incoming calls -Transfer calls -Page the Dr if needed

*Prepared and maintained examination rooms for patient visits.

*Documented patient histories and recorded vital signs accurately.

*Processed insurance claims and verified patient insurance information.

*Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

*Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

*Organized patient charts before each day's clinic sessions began.

CHECK OUT-BACK OFFICE

Dr.Zambrano M.D Inc
Bell, California
11.2017 - 11.2018

*Prepare chart for physician.

*Completed day-to-day duties accurately and efficiently.

*Managed patient records and ensured accurate data entry in electronic systems.

*Scheduled appointments and coordinated communication between patients and healthcare providers.

*Educated patients on procedures, policies, and health information as needed.

*Collaborated with team members to improve workflow and enhance office efficiency.

Education

Medical Assistant -

UEI College
Huntington Park, CA
10-2017

GED -

C4L Academy
Huntington Park, CA
09-2017

Skills

*Friendly and Great Customer Service

*Fast Learner

*Clinical & Administrative Skills

*Team Player/Can Work Independently

*Effective communication

*Vital signs measurement

*HIPAA compliance

*Laboratory specimen collection

*Injections administration

*Bilingual; English & Spanish

References

  • Aracely Figueroa (323)570-8018; Supervisor (current job)
  • Maria Arredondo (562)762-6333; (P.A @current job)
  • Daisy Sepulveda (310)722-4988; (Co-worker @current job)
  • Jennifer Juan (323)998-3551; (Old Co-worker)

Languages

  • Spanish, Fluent
  • English, Fluent

Personal Information

Authorized To Work: US

Timeline

Pediatric/Adult Back Office Medical Assistant

Complete Care Community Health Center
04.2022 - Current

TEAM LEADER-EMERGENCY INTAKE SITE

Maxim HealthCare
05.2021 - 12.2021

MEDICAL ASSISTANT BACK

Eisner Health
09.2020 - 05.2021

MEDICAL ASSISTANT

Los Angeles Urology Medical Group
02.2020 - 08.2020

MEDICAL ASSISTANT

Complete Family Medical & Dental
11.2019 - 02.2020

CHECK OUT-BACK OFFICE

Dr.Zambrano M.D Inc
11.2017 - 11.2018

Medical Assistant -

UEI College

GED -

C4L Academy
Yolanda Martinez