Yolanda Meeks
Fort Worth,TX
Summary
Billing Specialist with proven expertise at BNSF Railway, excelling in data validation and dispute resolution. Adept at enhancing billing accuracy and improving processes, I deliver exceptional customer service while managing complex billing inquiries. Skilled in Railroad Revenue Accounting, I ensure timely and precise financial operations, fostering strong client relationships.
Overview
33
33
years of professional experience
Work History
Miscellaneous Billing Specialist
BNSF Railway
Fort Worth, TX
11.2007 - Current
- Checked and validated incoming data for customers, researching and correcting errors promptly.
- Efficiently addressed post and pre-billing adjustments.
- Completed Finance demurrage disputes accurately and promptly.
- Worked proficiently in Export, HUB, TSS, CDMT, RAS,CCL,RTS, SALESFORCE.
- Contract/rate authority updates and re-posts
- Update patron codes in BMAST.
- Provide accurate billing and dispute resolution.
- Handled demurrage customer phone calls promptly.
- Program unit trains in DEMRATES and CDIFLLS
- Processed manual bills.
- Resolved various types of internal and customer billing inquires.
Various Roles
BNSF Railway
Fort Worth, TX
02.1992 - 11.2007
- Inputting waybills.
- Inputting carload and intermodal waybills.
- Worked in Joint Facility Inputting invoices for payment.
- As a Crew Caller I called employees for open vacancy.
- Worked in Customer Support.
- Worked as a Crew Hauler.
Education
Trade School - Transportation Communication Union Program
TCU
Saint Paul, MN01-1992
High School Diploma -
Craddock High School
Portsmouth, VA06-1984
Skills
- Billing software
- Data validation
- Dispute resolution
- Process improvement
- Customer service
- Communication
- Railroad Revenue Accounting
- Accurate Billing
- Interpersonal
Timeline
Miscellaneous Billing Specialist
BNSF Railway
11.2007 - Current
Various Roles
BNSF Railway
02.1992 - 11.2007
Trade School - Transportation Communication Union Program
TCU
High School Diploma -
Craddock High School
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