Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Information
Generic

Yolanda Mercer

Detroit,USA

Summary

Culinary professional with extensive experience in kitchen management and restaurant operations. Known for maintaining high standards of cleanliness and food safety while fostering collaborative team environment. Reliable and adaptable, with strong skills in leadership and problem-solving.

Overview

1
1
Certification
12
12
years of professional experience

Work History

Kitchen Manager

HopCat (Project BarFly)
Detroit, MI
09.2020 - Current
  • Supervised kitchen staff to ensure adherence to food safety and hygiene standards.
  • Developed and implemented efficient kitchen workflows, enhancing overall productivity.
  • Trained new employees on kitchen operations and menu preparation techniques.
  • Reduced food waste significantly, carefully managing inventory and implementing sustainability practices.

KItchen Manager

Chili's Bar and Grill
Warren, MI
11.2018 - 09.2020
  • Oversaw daily kitchen operations, ensuring adherence to food safety and sanitation standards.
  • Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
  • Trained and mentored kitchen staff, enhancing team performance and efficiency in food preparation.
  • Led weekly team meetings to discuss goals, address challenges, and foster a collaborative work environment.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.

Kitchen Manager

HopCat (Project BarFly)
Detroit, MI
11.2014 - 09.2018
  • Successfully mastered all five stations in the heart of house, Prep, Fry, Grill, Sauté and Expo.
  • Oversaw and insured the quality and consistency of recipes, service standards, and sanitation practices.
  • Consistently maintained a positive and professional approach with coworkers and customers.
  • Part of the in house training team, responsible for training new hires as well as all salaried management candidates in the MIT program Assisted in the opening of five new Hopcat locations; four as a brand ambassador and travel trainer.
  • Oversaw team scheduling operations and facilitated daily communications with human resources regarding task assignments. Managed nightly communications by providing detailed work shift breakdowns. Executed order submissions for GFS, conducted line checks, and maintained inventory for kitchen preparations.

Culinary Externship

St. John Providence Hospital
Madison Heights, MI
06.2014 - 09.2014
  • Complied with sanitation regulations and safety standards.
  • Set up and stocked stations with all necessary supplies daily.
  • Prepared food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)
  • Managed kitchen operations to ensure timely and quality service of all food items.

Education

Certification -

Dorsey Schools Culinary Arts Academy
Madison Heights, MI
09-2014

Certification - undefined

Bronze Medal in the Dorsey Academy Chili Cook

Skills

  • Time Management
  • Baking
  • Food Preparation
  • Food Safety
  • Culinary Experience
  • Training & Development
  • Restaurant Experience
  • Kitchen Management Experience
  • Scheduling
  • Inventory management
  • ServSafe certification
  • Multitasking and organization

Certification

  • Food Handler Certificate
  • ServSafe Certification

Timeline

Kitchen Manager

HopCat (Project BarFly)
09.2020 - Current

KItchen Manager

Chili's Bar and Grill
11.2018 - 09.2020

Kitchen Manager

HopCat (Project BarFly)
11.2014 - 09.2018

Culinary Externship

St. John Providence Hospital
06.2014 - 09.2014

Certification - undefined

Bronze Medal in the Dorsey Academy Chili Cook

Certification -

Dorsey Schools Culinary Arts Academy

Additional Information

Authorized to work in the United States for any employer.