Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic
YOLANDA M. HUSEYNOV

YOLANDA M. HUSEYNOV

Laredo,TX

Summary

With more than 20 years of Experience as a administrative Assistant (secretary to middle school principal) i decided to resign on June 2022 and pursue a new venture.

I have beed a very orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Meticulous and systematic skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building

As a Seasoned Attentive Fragrance Specialist with outgoing personality, exceptional sense of style and proven history of meeting sales quotas. Hardworking employee known for working exceptionally well with all types of customers. Expert in effective product promotion and upselling techniques.

As well as a New Homes Sales Specialist with significant interest in real estate sales. Strong understanding of market trends and consumer behavior, adept at building relationships with potential buyers, developing marketing strategies for property exposure and negotiating deals to ensure customer satisfaction. Proven track record in surpassing sales goals and providing top-notch client service in previous roles.

Overview

21
21
years of professional experience

Work History

New Homes Sales Specialist

ARIVA HOMES
LAREDO, TX
03.2023 - Current
  • Maintained accurate records of all customer interactions in database system.
  • Created marketing materials such as brochures, flyers, and postcards to promote properties for sale.
  • Provided detailed product knowledge to customers about new homes.
  • Managed customer inquiries via phone calls, emails, online chat sessions.
  • Utilized social media platforms like Instagram and Facebook to advertise developments and generate interest among potential buyers.
  • Conducted tours of model homes and community amenities.
  • Provided excellent customer service by responding promptly to inquiries and requests.
  • Prepared reports on market conditions and trends related to new home sales in the area.
  • Assisted in the development of pricing strategies based on current market conditions.
  • Assisted customers in selecting the right home for their needs and budget.
  • Analyzed data sets such as demographics, pricing strategies, competitive landscape. to identify areas of improvement or growth opportunity.
  • Maintained accurate records of customer interactions and transactions.
  • Ensured compliance with all applicable state laws regarding real estate transactions.
  • Performed administrative tasks such as maintaining customer databases and updating website content.
  • Advised clients on financing options and mortgage rates available to them.
  • Ensured compliance with all applicable laws regarding real estate transactions.
  • Generated leads through networking, cold calling, and attending local events.
  • Collaborated with architects, contractors, designers, and other professionals throughout the building process.
  • Attended meetings with developers and builders to discuss progress on projects.
  • Negotiated offers from prospective buyers.
  • Monitored competitor activities in order to stay ahead of industry trends.
  • Resolved customer complaints in a timely manner while ensuring satisfaction.
  • Organized open houses to showcase properties for sale within the development.
  • Developed relationships with potential buyers to increase sales opportunities.
  • Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification.
  • Established solid and loyal relationships with many prospective home buyers.
  • Compiled listings of new developments and met with clients on location to highlight area features that satisfy home-buying needs.
  • Engaged weekly with management teams, construction contractors, and clients to communicate and evaluate project status results.
  • Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
  • Liaised between sellers and buyers for profitable and efficient sales.
  • Prepared newly purchased homes for clients prior to arrival.
  • Facilitated deals between sellers, buyers and brokers for maximum profits.
  • Met with clients to research cases, collect data and prepare settlement packages.
  • Liaised between buyers and sellers to facilitate negotiations and propel escrow progress.
  • Scheduled and attended weekly appointments with clients.
  • Promoted active listings through social media marketing, open houses and newsletters.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Identified potential buyers through cold calling.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Increased personal revenue by completing multiple home and property sales.
  • Created professional sales presentations to effectively communicate product quality and market comparisons.
  • Provided client guidance regarding market conditions, mortgage options, and legal requirements.
  • Developed and presented purchase offers to sellers for consideration.
  • Broadened affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Prepared and delivered sales presentations.
  • Communicated with clients to determine property needs and budget constraints.
  • Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
  • Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
  • Tracked weekly sales to develop senior leadership reports for corrective action planning.

Fragrance Specialist

The Fragrance Group
NEW YORK, NY
06.2022 - Current
  • Managed relationships with vendors to ensure timely delivery of orders at competitive prices.
  • Developed detailed product descriptions for all fragrances on website and catalogs.
  • Analyzed financial data related to fragrance sales and identified areas needing improvement.
  • Assisted in the development of new fragrance products, including scent selection and formulation.
  • Coordinated with advertising agencies to create effective advertisements for fragrances.
  • Prepared reports analyzing sales performance of different fragrances over time.
  • Organized promotional activities for fragrances such as store events, sampling campaigns, and in-store displays.
  • Ensured that all products meet required standards before being shipped out from warehouse.
  • Collaborated with design team to develop attractive packaging for each type of fragrance.
  • Provided training sessions on how to use various types of equipment used in making perfumes.
  • Evaluated customer feedback about fragrances to make improvements or changes where necessary.
  • Conducted market research to identify trends in the fragrance industry.
  • Created marketing materials such as flyers, posters, brochures. to advertise fragrances.
  • Designed quality control procedures for testing new batches of scents before releasing them into the market.
  • Ensured compliance with safety regulations related to handling of fragrances in the workplace.
  • Advised customers on fragrance selections based on their individual preferences and needs.
  • Maintained accurate inventory records for fragrances; ordered additional stock when needed.
  • Tracked competitors' pricing strategies and recommended modifications if needed.
  • Maintained accurate records of sales and inventory data.
  • Provided customer service and product knowledge to customers regarding fragrances.
  • Reviewed pricing strategies for various brands of fragrances and made recommendations accordingly.
  • Completed customer buying experience by processing credit and debit cards, cash and personal checks.
  • Showed customers different perfumes and demonstrated scents by spritzing on pulse points.
  • Educated customers on scents and products available from several luxury fragrance brands.
  • Approached customers and started engaging conversations through use of effective interpersonal and people skills.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained records related to sales for store management.
  • Bagged or packaged purchases and wrapped gifts.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Prepared merchandise for purchase or rental.
  • Described merchandise and explained use, operation and care.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Placed special orders or called other stores to find desired items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended, selected and located merchandise based on customer desires.
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Computed purchases and received and processed cash or credit payment.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Cleaned shelves, counters and tables to maintain organized store.

Principal Secretary

United Middle School
Laredo, TEXAS
12.2003 - 07.2022
  • Assisted in event planning related to school functions or activities.
  • Provided administrative and secretarial support to the Principal, including filing, data entry, and scheduling.
  • Coordinated travel arrangements for the Principal, including flights, hotels, rental cars.
  • Organized and maintained confidential files for the Principal's office.
  • Researched information pertinent to projects assigned by the principal.
  • Greeted visitors, answered telephones and directed inquiries to appropriate personnel.
  • Collaborated with other secretaries throughout various schools in order to coordinate tasks more effectively.
  • Maintained updated records of student attendance.
  • Processed invoices related to purchases made by the Principals office.
  • Developed procedures for streamlining workflow processes within the principal's office.
  • Assisted in the preparation of reports and presentations for the Principal.
  • Ensured compliance with applicable laws governing public education institutions.
  • Reviewed incoming mail and documents; prepared responses as necessary.
  • Composed correspondence on behalf of the Principal as needed.
  • Managed calendars for multiple administrators within the school district.
  • Monitored budget expenditures related to administrative operations.
  • Scheduled appointments with parents, students, faculty members or outside organizations on behalf of the Principal.
  • Updated contact lists used by administrative staff at all times.
  • Prepared agendas and took minutes at staff meetings.
  • Acted as a liaison between the Principal's office and other departments within the school district.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Drove customer feedback to deliver information to management for corrective action.

Education

Associate of Arts - Education Administration

Laredo Community College
Laredo, TX
05-2009

Skills

  • Data Entry
  • Presentation Design
  • Mail handling
  • Digital Archiving
  • Bookkeeping
  • Research
  • Travel Coordination
  • Expense Reporting
  • Scheduling
  • Meeting planning
  • Clerical Support
  • Proposal Writing
  • Check processing
  • Information Security
  • Appointment Scheduling
  • Office Administration
  • Memo preparation
  • Report Writing
  • Calendar Management
  • Reception oversight
  • Database Management
  • Workflow Optimization
  • Minute Taking
  • Invoice Processing
  • Document Control
  • Filing
  • Spreadsheet Management
  • Quality Assurance
  • PeopleSoft HRMS
  • DBMS
  • Type 40 WPM
  • Records administration
  • Project Planning
  • Microsoft PowerPoint
  • Time and labor control
  • Inventory Systems
  • Complex Problem-Solving
  • Professional Communication
  • Account Management
  • Calendaring
  • Computer Skills
  • Back office operations
  • Office Equipment Maintenance
  • Operational processes
  • Legal administrative support
  • Payroll liability and deductions
  • English and Spanish Fluency
  • Mail distribution
  • Supervising staff
  • Strong interpersonal skills
  • Spreadsheets
  • Contract negotiation expertise
  • Brand Promotion
  • Social Media Promotion
  • Brand Awareness
  • Beauty Trends
  • Experience management
  • Upselling strategies
  • Interpersonal and written communication
  • Sales assistance
  • Trend tracking
  • Product branding
  • Client Relationship Building
  • Sales Conversion
  • Demonstrations
  • Product Knowledge
  • Cash Handling
  • Payment Processing
  • Retail Merchandising
  • Loss Prevention
  • Store Organization
  • Inventory Management
  • Customer Assistance
  • Basic Mathematics
  • Staff Support
  • Engaging with Diverse Customers
  • Dispute Mediation
  • Reliable and Responsible
  • Continuous Improvement
  • Flexible Hours
  • Store Opening and Closing
  • Attention to Detail
  • Active Listening
  • Networking abilities
  • Merchandise Recommendations
  • Positive Customer Engagement
  • Security Practices
  • Time management abilities
  • Merchandise Receiving and Handling
  • Store Policies and Procedures
  • Special Order Coordination
  • Honest and Dependable
  • Product Merchandising
  • Dressing Room Assistance
  • Effective Communication
  • Professional Demeanor
  • Organization
  • Team Leadership
  • Adaptable and Flexible
  • Documentation And Reporting
  • Safety and Cleanliness Standards
  • Item Ticketing and Pricing
  • Goal-Driven
  • Decision-Making
  • Computer Proficiency and Microsoft Office
  • Team Cooperation
  • Team Collaboration
  • Meeting Sales Goals
  • Organizational Skills
  • Cash Drawer Management
  • Informed Product Selections
  • Professionalism
  • Speech Clarity
  • Product Demonstrations
  • Merchandise Rentals
  • Damaged goods returns
  • Repair Cost Estimation
  • Interpersonal Skills
  • Problem-solving abilities
  • Exceeding Customer Expectations
  • Task Prioritization
  • Information Analysis
  • Retail Metrics and Goals
  • Interpersonal Communication
  • Service Contracts
  • Register Opening and Closing
  • Sales Records Management
  • Analytical Skills
  • Friendly and Helpful
  • Teamwork and Collaboration
  • Analytical Thinking
  • Excellent Communication
  • Contract Preparation
  • Sales strategy development
  • Customer Service
  • Lead Generation
  • Paperwork Processing
  • Time management proficiency
  • Sales strategy
  • Product knowledge mastery
  • Product Recommendations
  • Customer Relationship Management
  • Sales closing
  • Cross-Functional Collaboration
  • GIS Software
  • Meeting Arrangements
  • Marketing Strategy Development
  • Self Motivation
  • Sales Strategies
  • Reliability
  • Multitasking
  • Goal Setting
  • Sales Dedication
  • Relationship Building
  • Appraisals
  • Team building
  • Mortgage facilitation
  • Written Communication
  • Financial eligibility analysis
  • Buyers' agent
  • Financial advisory
  • Problem-Solving
  • Property Photography
  • Contract Negotiation
  • Flexible Schedule
  • Proposal Development
  • Networking and business development
  • Real Estate License
  • REACT software
  • Adaptability
  • Real Estate Broker Licensed in [State]
  • Sales Coaching
  • Problem-solving aptitude
  • Value Estimation
  • Print and Digital Advertisement
  • Property Inspection
  • Open House Management
  • Title Investigation
  • Articulate and Persuasive
  • Sales Pipeline Management
  • Market Tracking and Research
  • Financial History Review
  • Client Relations
  • Negotiation Management
  • Leads Prospecting
  • Analytical and Logical Thinking
  • Purchase Agreement Writing
  • Partnership Development
  • Adaptability and Flexibility
  • Sales Promotion
  • Maintenance Coordination
  • Referral Coordination
  • Terms Review and Enforcement
  • Buyer and Seller Representation
  • Closings Coordination
  • New Construction Assessment
  • MLS Data Entry and Maintenance
  • Property Research
  • Financial Acumen
  • Property Advice
  • Relationship selling
  • Appointment Coordination

Affiliations

I am a well-rounded person who has done a lot of different things in my life. I have worked in many areas and have a lot of skills. I am good at a lot of things and can do many different tasks. I am a well-rounded candidate who can do a lot of different jobs involving Communication, problem solving, skills management, leadership, active listener, computer literacy, time management, interpersonal communications and adaptability.

Languages

English
Full Professional
Spanish
Full Professional

Accomplishments

I was awarded Employee of the month several times in my 20 PLUS years of service with UNITED INDEPENDENT SCHOOL DISTRICT TO INCLUDE MY CAMPUS UNITED MIDDLE SCHOOL.

References

References available upon request.

Timeline

New Homes Sales Specialist

ARIVA HOMES
03.2023 - Current

Fragrance Specialist

The Fragrance Group
06.2022 - Current

Principal Secretary

United Middle School
12.2003 - 07.2022

Associate of Arts - Education Administration

Laredo Community College

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YOLANDA M. HUSEYNOV