Yolanda Miller
Summary
Insurance industry professional experienced in marketing and sales of multiple lines of insurance primarily Medicare Advantage. Energetic and enthusiastic with demonstrated success in helping people and organizations reach their goals while providing essential benefits to clients matching them with appropriate products and services.
Seasoned Outside Sales Representative with 8 plus years track record. Bringing strong Insurance knowledge, supporting business development, and growth initiatives. Leveraging outstanding communication strengths to cultivate and retain long-term relationships.
Overview
23
23
years of professional experience
Work History
Licensed Insurance Sales Agent
Independently Employed
03.2014 - Current
- Educated customers on policy features, benefits, and options, allowing them to make informed decisions about their coverage.
- Upsold additional products and services after identifying customer needs and requirements.
- Participated in professional development opportunities such as workshops or conferences to stay current on industry developments.
- Streamlined policy renewal processes for improved efficiency and client retention rates.
- Proactively sought referral opportunities from satisfied customers which led to an increase in new business acquisition.
- Stayed up-to-date on industry trends, ensuring accurate information was provided to clients at all times.
Commercial Cleaner Business Owner/Operations Manager
YRU Cleaning Inc.
06.2002 - 08.2013
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Safeguarded clients'' property and privacy by following strict security protocols during cleaning assignments in sensitive areas.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
Education
Bachelor of Science -
DeVry University
Downers Grove, IL06.2015
Skills
- Excellent Customer Service Skills
- Maintains high close ratio
- Cold calling
- Customer follow-up
- Professionalism
- Problem-solving abilities
- Verbal and written communication
- Marketing
- Client retention
- Presentation Skills
Accomplishments
- Received Top Agent Award 2023 for North Texas with Aetna Insurance Company.
Timeline
Licensed Insurance Sales Agent
Independently Employed
03.2014 - Current
Commercial Cleaner Business Owner/Operations Manager
YRU Cleaning Inc.
06.2002 - 08.2013
Bachelor of Science -
DeVry University
Similar Profiles
Graham RichardsGraham Richards
Support Worker at Independently EmployedSupport Worker at Independently Employed
Erin LubyErin Luby
Childcare Provider at Independently EmployedChildcare Provider at Independently Employed
Edward Eli Loboa OrtegaEdward Eli Loboa Ortega
Finance Advisor at Independently EmployedFinance Advisor at Independently Employed