Yolanda Montero
Canal Winchester,OH
Summary
Experienced Community Engagement Specialists are adept at implementing, coordinating, planning, and organizing community programs. Skilled in designing and recommending strategies to engage the community, conducting surveys, and analyzing data. Strong written and verbal communication abilities.
Overview
7
7
years of professional experience
Work History
Community Engagement Specialist
Our Lady of Guadalupe Center
Columbus, OH
07.2023 - Current
- We are experienced Community Engagement Specialists with expertise in developing partnerships, enhancing community involvement, and managing outreach activities. Proven ability to drive community engagement through digital strategies, event coordination, and stakeholder management. Fluent in English and Spanish, with a strong customer relations and public relations background.
- Organized and led workshops, seminars, and conferences to promote community involvement.
- I assisted in organizing fundraising events to support various charitable initiatives within the community.
- We have established positive relationships with community groups, stakeholders, and volunteers to coordinate strategic efforts.
- We have delivered high-quality communication materials and tactics to create emotional connections with target audiences.
Hair Salon Owner
Stylisted
Columbus, OH
11.2017 - Current
- Managed daily salon operations, including scheduling appointments, maintaining records, and ordering supplies.
- Performed hairstyling services such as coloring, cutting, shampooing, conditioning, and styling hair.
- Created marketing campaigns to increase clientele through social media platforms and other outlets.
Pantry Coordinator
Our Lady Of Guadalupe Center
Columbus, OH
03.2022 - 07.2023
- Organized and maintained the pantry inventory, ensuring all items were properly labeled and stored.
- Spoke to community groups to explain and interpret purposes, programs, and policies.
- Recruited, interviewed, and hired volunteers and staff.
- We conducted weekly check-ins with staff to assess food needs and restocked shelves accordingly.
- Ordered food supplies from vendors as needed.
- I created detailed reports tracking the usage of resources, such as groceries, equipment, and other materials.
- Supervised a team of volunteers assisting with meal preparation activities.
Food Pantry Volunteer
Our Lady of Guadalupe Center
Columbus, OH
12.2020 - 03.2022
- Sorted and organized donations of canned goods, non-perishable food, and other items.
- Stocked shelves with donated food items.
- Assisted clients in selecting appropriate food items for their families.
- Inventoried donated food items to ensure accuracy of records.
- Checked expiration dates on food items and removed expired products from shelves.
Sales Supervisor
UCES Protection Plan
Columbus, OH
04.2020 - 02.2022
- It developed and implemented sales strategies to increase the customer base.
- Generated effective sales strategies and taught new employees the company's procedures and policies.
- Mentored employees in managing complicated sales, complex issues, and difficult customers.
Packing, Shipping, and Receiving Assembler
Micro Center
Hilliard, OH
11.2018 - 07.2020
- Organized warehouse inventory by item, type, size, or product code.
- Inspected packages for proper labeling before loading them onto conveyor belts for shipment.
- Prepared outgoing shipments by selecting appropriate packaging materials based on size, weight, fragility, and package destination.
- Checked customer orders, labeling, and documentation before shipment to avoid delays.
Education
Menthor, Coach And Speaker
Maxwell Leadership
01-2022
Business Administration
Bayamon Community College
Bayamon, PR01-2010
High School Diploma -
Miguel Melendez Munoz
Bayamon, PR05-1998
Skills
- Report creation
- Marketing Communications
- Partnership Development
- Volunteer Management
- Strategy implementation
- Community relations expertise
- Stakeholder Management
- Social Media Management
- Budgeting and cost control
- Inventory controls
- Team Management
Affiliations
- I am a well-rounded individual, able to effectively balance my professional and personal responsibilities. I have proven my ability to manage multiple projects, from coordinating community events to running digital campaigns, always with a focus on both personal and professional growth. My organization and time management skills allow me to achieve success without compromising my well-being.
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Community Engagement Specialist
Our Lady of Guadalupe Center
07.2023 - Current
Pantry Coordinator
Our Lady Of Guadalupe Center
03.2022 - 07.2023
Food Pantry Volunteer
Our Lady of Guadalupe Center
12.2020 - 03.2022
Sales Supervisor
UCES Protection Plan
04.2020 - 02.2022
Packing, Shipping, and Receiving Assembler
Micro Center
11.2018 - 07.2020
Hair Salon Owner
Stylisted
11.2017 - Current
Menthor, Coach And Speaker
Maxwell Leadership
Business Administration
Bayamon Community College
High School Diploma -
Miguel Melendez Munoz
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