Yolanda Moses
Hamden,CT
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over Number years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
20
20
years of professional experience
Work History
PCA
Minnie Anderson
03.2023 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Environmental Services Housekeeper
Manpower Temporary Services
09.2023 - 01.2024
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
PCA
Shirley Moses
08.2019 - 02.2022
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
PCA
Suzanne Sansone
10.2010 - 07.2019
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Answered patient assistance calls, assessed needs, and offered qualified support.
Supervisor
Sawyer School
09.2004 - 09.2009
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Education
Business Certification - Business Administration
Sawyer School - Pawtucket
Pawtucket, RI05.2003
Diploma - Major
High School In The Community
New Haven, CT06.1990
Skills
- Personal Hygiene Assistance
- Behavioral Management
- Emotional Support
- Dementia Care
- Compassionate Care
- Vital signs monitoring
- HIPAA Compliance
- Meal Preparation
- End of life care
- Diabetes management
- Nutrition monitoring
- Transfer Techniques
- Patient Observation
- Mobility Assistance
- Patient Services
- Infection prevention
- Healthy meal preparation
- Professional Bedside Manner
- Blood Glucose Monitoring
- Hospice and palliative care
- Medical Equipment Operation
- Information Protection
Timeline
Environmental Services Housekeeper
Manpower Temporary Services
09.2023 - 01.2024
PCA
Minnie Anderson
03.2023 - Current
PCA
Shirley Moses
08.2019 - 02.2022
PCA
Suzanne Sansone
10.2010 - 07.2019
Supervisor
Sawyer School
09.2004 - 09.2009
Business Certification - Business Administration
Sawyer School - Pawtucket
Diploma - Major
High School In The Community
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