Yolanda Munoz

• Complete all assigned data entry requests and tasks within required time frames while maintaining a high level of quality.
• Contact customers to resolve any issues with their source data.
• Compiled, prioritized, sorted, and processed customer orders in the order management system.
• Prepared and attached all shipping related documents to shipments, such as packaging slips, bills of lading and commercial invoices.
• Performed other clerical duties such as answering the telephone, shipping, Microsoft word, and excel.

• Order processing of retail and same day orders

• Responsible for shipping and verification of Best Buy,Costco & Walmart within west coast of the United Sates

• In charge of pick and pack area of the sortation department

•Troubleshooting same day orders

•ISO Certified

• Responsible for maintaining assigned equipment clean and in good working order
• Expected to keep all work areas clean and orderly
• Perform packing process for each order
• Ensure accuracy of picking process. Carefully check orders for proper item and quantity
• Directs, stages and places all material in or outside the building
• Maintain shipping stage area in a clean and orderly manner
• Expected to do all possible to minimize downtime and material losses
• Assist in other departments when necessary

• Taken customer food orders, enter order information into the point of sale terminal and accurately process payments.
• Provided outstanding hospitality and service to all guests.
• Contributed to team efforts by accomplishing related results as needed.