Yolanda Femusuai Savea Oeti
Happy Hearts Daycare
Wahiawa,HI
3
years of professional experience
Enthusiastic Childcare Assistant with a strong foundation in child development. Created safe, engaging environments that supported educational activities and contributed to children's emotional and cognitive growth. Fostered social and cognitive development through age-appropriate activities while thriving in team settings and adapting to changing needs.
Work History
Childcare Assistant
1 Year 9 Months- Supported lead educators in implementing lesson plans and curriculum activities.
- Collaborated with team members to create nurturing experiences that promote emotional development.
- Monitored children's behavior, ensuring adherence to safety protocols and guidelines.
- Assisted in daily activities, fostering a safe and engaging environment for children.
- Helped develops valuable skills such as creativity, problem solving, and communication.
- Build strong relationships with children and their families, making the job emotionally rewarding.
- Organized educational games and activities that enhance cognitive skills and teamwork among children.
- Conducted regular assessments of children's progress and communicated findings to parents and staff.
Receptionist
1 Year 1 Month- Managed front desk operations, ensuring a welcoming environment for visitors and clients.
- Handled multi-line phone systems, directing calls to appropriate staff members efficiently.
- Scheduled appointments and meetings, optimizing calendar management for executive team.
- Maintained accurate records of visitor logs and correspondence for accountability.
- Provided administrative support by preparing documents and materials for meetings.
- Assisted in coordinating office supply inventory, ensuring availability of essential items.
- Implemented procedures to enhance reception area organization and functionality.
- Trained new staff on reception protocols and customer service standards effectively.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive a positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
High School Diploma
Skills
Early Childhood Education
Customer service
Positive demeanor
Behavior Management
Family involvement
Lesson planning
Child growth
Early education
Curriculum development
Behavior guidance.
Timeline
Childcare Assistant
Happy Hearts Daycare
07.2022 - 04.2024Read More
Receptionist
Department of Human Services
02.2021 - 03.2022Read More
Samoana High School
High School Diploma
Read More