Yolanda Oliver
Summary
Compassionate Medical Assistant with extensive experience at Henry Ford Health Neurology, excelling in patient care management and effective communication. Proficient in health information technology and specimen collection, I enhance clinic efficiency while ensuring patient comfort and safety. Committed to fostering trust and delivering quality care in a fast-paced environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Henry Ford Health Neurology
11.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Client Care Liaison/Certified Medical Assistant
Self Help Addiction and Recovery Center
06.2015 - 11.2019
- Provided compassionate care for patients in recovery, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Education
Associate of Science -
Wayne County Community College
Detroit, MI05-2025
Skills
- Patient Care Management
- Healthcare Terminology
- HIPAA Privacy Assurance
- Health Information Technology Proficiency
- Empathetic Approach
- Patient Vital Sign Assessment
- Patient Appointment Management
- CPR Certification
- Specimen Collection Skills
- Immunization administration
Certification
- CMA - Certified Medical Assistant
- Basic Life Support (BLS) - American Heart Association.
Timeline
Certified Medical Assistant
Henry Ford Health Neurology
11.2019 - Current
Client Care Liaison/Certified Medical Assistant
Self Help Addiction and Recovery Center
06.2015 - 11.2019
Associate of Science -
Wayne County Community College
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