Yolanda Ortega
Edinburg,TX
Overview
20
20
years of professional experience
1
1
Certification
Work History
School Bus Driver Trainer
ECISD Transportation
08.2019 - Current
- Enhanced driver safety by conducting comprehensive training sessions on defensive driving techniques and emergency procedures.
- Strengthened relationships between drivers and schools by coordinating joint safety events, including evacuation drills and transportation forums.
- Increased driver retention with thorough orientation programs for new hires, emphasizing company culture and expectations.
- Improved trainee performance by providing constructive feedback and personalized coaching during practice drives.
- Established clear expectations for driver conduct with detailed codes of ethics that encouraged professionalism at all times.
- Taught drivers how to drive, shift and back up school buses.
- Maintained regulatory compliance documentation to promote safety and compliance culture.
- Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
- Scheduled mileage readings of all buses for State Report.
- Train Special need drivers
- Do Special needs Shars
- Train drivers to drive Activity Buses
School Transportation Dispatcher
ECISD Transportation
06.2017 - 08.2018
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Provided training and guidance to new dispatchers.
- Monitored weather conditions and traffic patterns, making necessary adjustments to ensure driver safety.
- Call schools for double ups
- Let drivers know that they have trips.
- Answer phone calls and deal with angry parents.
- Assign buses to drivers for out of town trips.
- Dispatch on Saturdays.
- Assist drivers with different routes.
School Bus Driver
ECISD Transportation
08.2014 - 06.2017
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Assisted in loading and unloading students.
School Bus Monitor
ECISD Transportation
08.2005 - 08.2014
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Contributed to a positive atmosphere on the bus by fostering respectful relationships with students and setting clear expectations for behavior.
- Assisted in training new bus monitors, sharing best practices for maintaining a safe and efficient work environment.
- Maintained accurate records of student attendance, reporting any discrepancies to school administrators promptly.
- Provided support to students with special needs, ensuring their comfort and well-being throughout the bus ride.
- Completed thorough bus inspections before and after each trip.
- Helped load and unload disabled and non-ambulatory passengers.
Education
Dental Assistant Degree - Dental Assistant
San Antonio College of Medical & Dental Assistants
McAllen, TX08-2000
High School Diploma -
Edinburg North High School
Edinburg, TX05-1997
Skills
- Wheelchair securement
- Passenger management
- Bus evacuation drills
- Defensive driving
- Evaluating Drivers and Monitors
- Conducting meetings
- Managing Safety
Certification
Teexs Certified
CPR, First Aid and AED Certified
Child Passenger Safety Technician
Wheel Chair Hands On Training
CPI Training
Languages
English
Spanish
Sign language
Timeline
School Bus Driver Trainer
ECISD Transportation
08.2019 - Current
School Transportation Dispatcher
ECISD Transportation
06.2017 - 08.2018
School Bus Driver
ECISD Transportation
08.2014 - 06.2017
School Bus Monitor
ECISD Transportation
08.2005 - 08.2014
Dental Assistant Degree - Dental Assistant
San Antonio College of Medical & Dental Assistants
High School Diploma -
Edinburg North High School