Summary
Overview
Work History
Education
Skills
Accomplishments
Majoraccomplishments
Phone
References
Languages
Timeline
Generic

Yolanda Ortiz-Quiñones

Gurabo,PR

Summary

Highly effective, experienced Human Resources leader delivering successful strategies for maximizing staff retention and wellness in manufacturing, quality, supply chain and process development. Knowledgeable in biopharmaceutical manufacturing operations compliance, with well-rounded experience in all functional areas of HR, including labor compliance, employee relations, performance management, organizational effectiveness and project management. Supported clients and effectively balances role of consultant and mentor. Thrives on mentoring business leaders with proven success at understanding unique business needs to establish genuine relationships and collaboration.

Overview

34
34
years of professional experience

Work History

HRBP, AML Quality and Facilities & Engineering / Org Effectiveness Lead

Amgen Manufacturing Limited
03.2021 - Current
  • Advisor and consultant to executive leadership (EDs/VPs) regarding HR matters for AML Quality Unit (~450 staff members)
  • Responsible for staff engagement, talent acquisition, and corporate talent programs
  • Advise and coach site leadership team members in areas of HR strategy, culture, leadership, talent management, rewards, and change management
  • Develop and implement policies and procedures
  • Recommend to management appropriate human resources solutions for a wide variety of issues
  • Develop long-range objectives for departmental programs
  • Develop long-range objectives for departmental programs
  • Manage department projects portfolio and process improvement strategy for the local team
  • Supervision 1 junior HRBP/OE manager.

Acting Site HRBP, AML

Amgen Manufacturing Limited
02.2020 - 02.2021
  • Special assignment in the role of Site HRBP (~2,500 staff) responsible for staff engagement, talent acquisition, and corporate talent programs
  • Advise and coach site leadership team members in areas of HR strategy, culture, leadership, talent management, rewards, and change management
  • Develop and implement policies and procedures, and enhance current programs
  • Recommend to management appropriate human resources solutions for a wide variety of issues
  • Develop long-range objectives for departmental programs
  • Supervised 5 staff members.

Sr Manager, Human Resources—Human Resources Business Partner & Org Effectiveness Lead

Amgen Manufacturing Limited
07.2006 - 02.2020
  • Advisor and consultant to executive leadership (EDs/VPs) regarding HR matters for AML Drug Product Unit (~800 staff members)
  • Partner with various organizational functions to make a major impact on the strategic direction of the company
  • Continuously develop solutions for numerous HR problems, requiring creativity and innovation, influencing senior leadership, and ensuring proposed solutions are consistent with organizational objectives
  • Design, develop and roll-out HR Programs and initiatives at site and global level
  • Develop and implement policies and procedures
  • Recommend to management appropriate human resources solutions for a wide variety of issues
  • Develop long-range objectives for departmental programs
  • Manage department projects portfolio and process improvement strategy for the local team
  • Supervision of 2 organizational effectiveness associates (1 FTE/1 EW)

Area Manager, Human Resources—Staff and Labor Relations, Organizational Development and Internal Communications

Amgen Manufacturing Limited
03.2000 - 06.2006
  • Responsible for providing leadership and expertise in HR related matters for manufacturing operations leaders in Juncos, Puerto Rico
  • Continuously develop solutions for numerous HR problems, which require ingenuity, creativity, innovation and influencing senior management, ensuring that solutions are consistent with organizational objectives
  • Served as consultant to management
  • Directly accountable for performance and talent management systems, organizational development, communication (internal and external) and providing direction to clients in the conceptualization and design of internal publications
  • Participated in the establishment of long-range objectives for departmental programs
  • Oversight of the Occupational Health area, general strategy and the supervision of the Occupational Health 2 nurses.

Human Resources Assistant Director/Compensation & Benefits Lead (Caribbean Region)

Timberland – The Outdoor Footwear Company
01.1994 - 02.2000
  • Responsible for leading the Human resources unit for PR operations (~1,000) in the following areas: compensation and benefits, human resources information system, recruitment and employment, labor relations, organization development, direct labor training and special projects
  • Developed and deployed policies and procedures Directed the planning and administration of compensation and benefits programs for ~3,000 employees for Timberland’s Caribbean Region (Dominican Republic & Puerto Rico)
  • Established long-range objectives
  • Supervision of 4 HR specialists in compensation, staff relations and recruitment, and 2 occupational health nurses.

Compensation and Benefits Specialist III

McGaw of Puerto Rico, Inc. (Now B. Braun)
01.1991 - 01.1994
  • Led the planning and administration of the organization’s compensation and benefits programs for a population of 1,200 staff members
  • Administer job evaluation, performance appraisal, wage and salary management and incentive programs within the established policies
  • Administer the organization’s merit increase budget
  • Preparation of employee booklets or communications covering compensation and benefits topics
  • Performed as a liaison with outside insurance carriers or other benefits suppliers
  • Recommended appropriate policies and procedures for the maintenance of an equitable wage and salary structure and for maintenance of competitive benefit programs.

Education

MBA - HR Administration

Interamerican University of Puerto Rico
San German, Puerto Rico
05.2000

BBA - Human Resources Management & Organizational Effectiveness

University of Puerto Rico - Mayaguez
Mayaguez, PR
12.1988

Skills

  • Strong analytical, problem solving, and project management skills (AML Certified Project Management Academy)
  • Info Mapping Certified
  • Proficient with Human Resources Information platforms (Workday, Ceridian, People Soft, HR Link, SAP); Windows environment: Office 365 (Excel, PowerPoint, Word) SmartSheet
  • Experienced in art and graphic design for composition of newsletters, booklets, and posters (Page Maker/Acrobat and other print shop related software packages)
  • Bilingual (Spanish/English)
  • Over twenty (20) years of experience as Human Resources generalist in biopharmaceutical manufacturing environments, primarily in staff relations, organizational effectiveness, talent acquisition, organizational development, compensation and benefits, internal communication and community affairs, with broad understanding of human resources components Ability to work under pressure, in multidisciplinary-matrix team environment Demonstrated skills in negotiation, facilitation, collaboration, conflict resolution Strong strategic mindset and proven record of initiative, leadership, innovation, effectiveness and passion for process improvement and operational excellence Excellent interpersonal and communication skills (English and Spanish) with strong collaboration approach, team spirit and inspirational approach

Accomplishments

  • Partnered with business defined and complete AML1/AML14 Fill & Finishing transition and operational merge, including the organizational design and change management strategies that led into a successful integration of AML14 into Amgen’s network, including the successful execution and completion of the Red Ribbon Drug Product Improvement Plan (2014-2020).
  • Led People Workstream for Operations Functional Transformation Office - Operations Risk Strategy, re-valuation of existing risk strategy from the People perspective to ensure appropriate aspects of Business Continuity are integrated into a common global strategy for Staff Wellbeing. Served as an initial base for the global pandemic crisis. (2017-2019)
  • Led the design and development of the Organizational Design and Capabilities Methodology (2010-2011), and Org Strengthening Effort (2015-2016 Phase 2)
  • Designed, developed and rolled-out HR key programs such as “Talent Management Program—TMP”, “Maximizing Amgen’s Performance—MAP”, “Amgen Leadership Academia”, “AML’s Retention Policy”, Staff Engagement Program—SEP, among others.
  • Conceptualized and executed a comprehensive communication strategy (internal & external) to support branding efforts for Juncos’ expansion at Amgen Manufacturing LTD. Media strategy included the conceptualization, implementation and execution of AMLtv and current Emergency Notification process. (2002-2012)

Majoraccomplishments

  • Partnered with business defined and complete AML1/AML14 Fill & Finishing transition and operational merge, including the organizational design and change management strategies that led into a successful integration of AML14 into Amgen’s network, including the successful execution and completion of the Red Ribbon Drug Product Improvement Plan (2014-2020).
  • Led People Workstream for Operations Functional Transformation Office - Operations Risk Strategy, re-valuation of existing risk strategy from the People perspective to ensure appropriate aspects of Business Continuity are integrated into a common global strategy for Staff Wellbeing. Served as an initial base for the global pandemic crisis. (2017-2019)
  • Led the design and development of the Organizational Design and Capabilities Methodology (2010-2011), and Org Strengthening Effort (2015-2016 Phase 2)
  • Designed, developed and rolled-out HR key programs such as “Talent Management Program—TMP”, “Maximizing Amgen’s Performance—MAP”, “Amgen Leadership Academia”, “AML’s Retention Policy”, Staff Engagement Program—SEP, among others.
  • Conceptualized and executed a comprehensive communication strategy (internal & external) to support branding efforts for Juncos’ expansion at Amgen Manufacturing LTD. Media strategy included the conceptualization, implementation and execution of AMLtv and current Emergency Notification process.

Phone

(787)916-1129, (787)349-5596

References

Available upon request

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

HRBP, AML Quality and Facilities & Engineering / Org Effectiveness Lead

Amgen Manufacturing Limited
03.2021 - Current

Acting Site HRBP, AML

Amgen Manufacturing Limited
02.2020 - 02.2021

Sr Manager, Human Resources—Human Resources Business Partner & Org Effectiveness Lead

Amgen Manufacturing Limited
07.2006 - 02.2020

Area Manager, Human Resources—Staff and Labor Relations, Organizational Development and Internal Communications

Amgen Manufacturing Limited
03.2000 - 06.2006

Human Resources Assistant Director/Compensation & Benefits Lead (Caribbean Region)

Timberland – The Outdoor Footwear Company
01.1994 - 02.2000

Compensation and Benefits Specialist III

McGaw of Puerto Rico, Inc. (Now B. Braun)
01.1991 - 01.1994

MBA - HR Administration

Interamerican University of Puerto Rico

BBA - Human Resources Management & Organizational Effectiveness

University of Puerto Rico - Mayaguez
Yolanda Ortiz-Quiñones