Yolanda Parker
Kankakee,IL
Summary
I am a dependable and reliable employee always willing to learn new things. I have spent my entire career in healthcare helping those in need. I have worked in multiple aspects of healthcare and taking care of others is my passion.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Mental Health Technician 2
Department Of Human Services/ Shapiro
Kankakee, IL
05.2016 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Night Counselor
Indian Oaks Academy
Manteno, IL
06.2014 - 05.2016
- Enhanced resident well-being by providing emotional support and crisis intervention as needed during night shifts.
- Increased efficiency in daily operations through meticulous documentation of nightly activities and incident reports.
- Promoted healthy lifestyle habits among residents such as relaxation techniques before bed contributing to better sleep quality.
- Empowered residents to develop skills for self-sufficiency by providing guidance on goal-setting and problem-solving during late-night counseling sessions.
Direct Support Professional
Trinity Services
New Lenox, IL
06.2010 - 06.2014
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
High School Diploma -
Saint Anne Community High School
Saint Anne, IL05.2007
Skills
- De-Escalation Techniques
- Stress reduction techniques
- Suicide Prevention
- Behavior Management
- Patient Safety Management
- Progress Monitoring
- Clinical Documentation
- Self-Care Promotion
- Mental Health First Aid
- Vitals monitoring
- Behavior Observation
- HIPAA Requirements
Certification
CPR
First Aide
Phlebotomy
CNA 2007
Additional Information
I also have experience working in an office setting covering as a supervisor of 120 staff members from February 2022-April 2024. During this time I would communicate via email. I would also complete payroll, issue discipline, create and maintain employee files and documents, scheduling, schedule staff for yearly training, and ensure that staff members were following policy and protocol.
Timeline
Mental Health Technician 2
Department Of Human Services/ Shapiro
05.2016 - Current
Night Counselor
Indian Oaks Academy
06.2014 - 05.2016
Direct Support Professional
Trinity Services
06.2010 - 06.2014
High School Diploma -
Saint Anne Community High School